Child-Centered Mediation Advisor | Family Support Specialist

Work Initiatives; Rockhampton Regional; On-site; AUD 56,000 - 60,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Job summary

CatholicCare Central Queensland is seeking a compassionate Family Dispute Resolution Advisor to join the Mediation Services Team in Rockhampton. You will support families through separation, provide information, referrals, and case management, with a focus on children’s wellbeing and safety.

Join a collaborative team offering ongoing training, professional development and opportunities to grow. A current driver’s license is required and salary packaging benefits are available.

Qualifications

• Strong communication and interpersonal skills with diverse groups.
• Ability to assess risk and manage confidential information.
• Experience in family support or community services is advantageous.

Responsibilities

• Client intake and risk assessment to identify needs.
• Provide information, referrals and case management support.
• Facilitate child-focused practices and document client records.
• Engage community partners and maintain funding reporting requirements.
• Promote services and build awareness within the community.

Skills

Communication skills

Interpersonal skills

Confidentiality

Education

Associate diploma

Relevant certificate

Job description

CatholicCare Central Queensland is seeking a compassionate Family Dispute Resolution Advisor to join the Mediation Services Team in Rockhampton. You will support families through separation, provide information, referrals, and case management, with a focus on children’s wellbeing and safety.

Join a collaborative team offering ongoing training, professional development and opportunities to grow. A current driver’s license is required and salary packaging benefits are available.