Chief Steward | RACV City Club

RACV; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts on RACV products & services

Uniforms provided and laundered

Job summary

RACV City Club in Melbourne is seeking an experienced Chief Steward to lead the day-to-day stewarding operations and support the smooth running of our kitchens. You’ll lead and develop our Kitchen Attendants while overseeing rostering, stock and equipment, cleaning schedules, cost control and operational efficiencies.

You’ll also ensure high standards of health, safety and hygiene are maintained across the kitchen operation.

Qualifications

• Previous experience in a similar stewarding leadership position, ideally within a 4–5-star hotel or comparable hospitality operation.
• Strong people leadership skills, with demonstrated experience training, coaching and developing team members.
• Knowledge of rostering, labour management, budgeting, forecasting and cost control.
• Strong communication, negotiation, time management and problem-solving skills.
• A strong understanding of workplace health and safety, hygiene and safe working practices.
• Ability to remain calm under pressure and work collaboratively across a busy kitchen operation.

Responsibilities

• Lead day-to-day operations of the stewarding team and support smooth running of kitchens.
• Oversee rostering, stock and equipment, cleaning schedules, cost control and operational efficiencies.
• Ensure high standards of health, safety and hygiene are maintained across the kitchen operation.
• Collaborate with the kitchen brigade and other departments to deliver outstanding member and guest service.

Skills

Leadership

Roster management

Budgeting

Cost control

Hygiene & safety

Communication

Education

Certificate or course in handling industrial chemicals

Job description

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

RACV City Club has been awarded Club of the Year numerous times, ranking it amongst the world’s finest clubs. Featuring restaurants, accommodation, a fitness centre, spa, pool and conference facilities. The RACV City Club is a social, leisure and business hub designed to cater for the needs of all members.

About the Opportunity

RACV is seeking an experienced Chief Steward to lead the day-to-day operations of our stewarding team and support the smooth running of our kitchens.

You’ll lead and develop our Kitchen Attendants while overseeing rostering, stock and equipment, cleaning schedules, cost control and operational efficiencies. You’ll also ensure high standards of health, safety and hygiene are maintained across the kitchen operation.

Working closely with the kitchen brigade and other departments, you’ll create a positive, collaborative environment while ensuring our members and guests consistently receive a high standard of service

What you’ll need to be Successful

Previous experience in a similar stewarding leadership position, ideally within a 4–5-star hotel or comparable hospitality operation.

Strong people leadership skills, with demonstrated experience training, coaching and developing team members.

Knowledge of rostering, labour management, budgeting, forecasting and cost control.

Strong communication, negotiation, time management and problem‑solving skills.

A strong understanding of workplace health and safety, hygiene and safe working practices.

Certificate or course in the handling of industrial chemicals.

Ability to remain calm under pressure and work collaboratively across a busy kitchen operation.

Flexibility to work across a 7-day operation, including weekends, with occasional unscheduled or on‑call duties as required.

We’re offering

Competitive salary + penalties for weekends & evenings shifts

Discounts on RACV products & services, including our portfolio of 8 resorts

On‑going training, mentoring, and career & personal development opportunities

Uniforms provided and laundered

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.