Chief Steward

The Ritz-Carlton, Melbourne; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Exclusive staff discounts on food, bev

Staff meals

Flexible hours via Life with the Works

Training & career development programs

Employee wellbeing program

Sabbatical and paid leave options

Job summary

The Ritz-Carlton Melbourne is seeking a Chief Steward to lead our stewarding team and ensure the highest standards of cleanliness, hygiene and compliance across in-house and outsourced operations. You will coordinate kitchen cleaning, inventory management, and audits while driving continuous improvement and luxury service excellence.

As a hands-on leader, you will train and motivate staff, collaborate with Culinary and Engineering, and uphold Ritz-Carlton Gold Standards in a dynamic, high-volume

Qualifications

• Full working rights in Australia.
• Hands-on and proactive leader with prior Chief Steward or stewarding leadership experience.
• Knowledge of chemical handling, WHS, HACCP and foodsafety protocols.
• Strong organizational and inventory management skills.
• Ability to lead, coach and inspire internal and outsourced team members.

Responsibilities

• Oversee and coordinate the cleaning of kitchen areas and equipment per Food Safety and HACCP standards.
• Supervise in-house and outsourced stewarding teams to meet Ritz-Carlton standards.
• Maintain accurate storage and inventory of cleaning chemicals, supplies and equipment.
• Manage storage, tracking and upkeep of kitchen equipment and crockery across outlets.
• Create breakage reports, identify trends and implement corrective actions to reduce loss.
• Keep records for audits and inspections.
• Champion safe chemical handling and HACCP practices within stewarding operations.
• Train, develop and motivate stewarding team members to deliver excellence.
• Collaborate with Culinary and Engineering to ensure clean, functional, service-ready back-of-house areas.
• Order and manage necessary supplies ensuring staff have tools and uniforms.
• Manage equipment, china, glass and silver and ensure adequate cleaning supplies.
• Enforce break-down procedures for banquets, restaurants, room service and staff cafeteria.
• Conduct inventories of china, glass and silver; purchase supplies and manage inventories per budget.
• Ensure employees maintain required food handling and sanitation certifications.
• Assist in financial management through budgets, statements and payroll reports.
• Schedule staff to meet business demands and track attendance.
• Manage payroll administration.
• Ensure compliance with Food & Beverage policies and standards.
• Inspect supplies, equipment and work areas for efficiency and standards.
• Control inventories of food, equipment and smallware and report shortages.
• Exclusive staff discounts on food, beverage and hotel rooms for you and your network.
• Life with the Works program offering flexible hours, time off and sabbatical options.
• Growth through international training programs and career opportunities within Marriott.
• Employee wellbeing through assistance programs and referral incentives.

Skills

Leader ship

Stewarding

HACCP

WHS

Inventory management

Coaching

Documentation & audits

Food safety

Chemical handling

Shift flexibility

Job description

Join The Ritz-Carlton, Melbourne as our Chief Steward, where you will lead a dedicated stewarding team that forms the foundation of our world-class culinary and events operation. In Australia’s leading luxury hotel, you will oversee our in-house and outsourced stewarding teams, ensuring the highest standards of cleanliness, hygiene, compliance, and operational excellence are consistently achieved. Set against the backdrop of Melbourne's vibrant dining and hospitality scene, you will play a pivotal role in supporting our Ladies and Gentlemen to deliver seamless service and unforgettable guest experiences, all while upholding The Ritz-Carlton Gold Standards.

Our Ideal Candidate:

FullworkingrightsinAustralia

Ahands-onand proactiveleaderwithprior experienceinaChiefStewardor stewarding leadership rolewithin a luxury hotel or high-volume restaurant

Strongknowledgeof chemicalhandling,WHS,HACCP,andfoodsafety protocols

Exceptionalorganisationalandinventorymanagementskills

Abilitytolead,coach,andinspirebothinternalandoutsourcedteammembers

Calm,solutions-focused,andmeticulouswithdocumentationandaudits

Flexibilitytoworkacrossvariedshifts,includingweekendsandpublicholidays

JobSummary:

Overseeandcoordinatethecleaningofallkitchenareasandequipmentin accordancewiththehotel’sFoodSafetyandHACCPstandards

Superviseanin-house/outsourcedstewardingteam,ensuringalignmentwith Ritz-Carlton brand standards and operational excellence

Maintainaccurateinventoryandstorageofcleaningchemicals,supplies, kitchenconsumables,andoperatingequipment

Manageproperstorage,trackingandupkeepofkitchenequipmentand crockery,ensuringavailabilityandaccountabilityacrossalloutlets

Create and manage breakage reports, identify trends, and implement corrective actions to reduce loss

Keepthoroughrecordsandreportsforauditandcompliancepurposes,ensuringreadinessforinternalandexternalinspections

Championsafechemicalhandling,WHScomplianceandfoodsafety practiceswithinstewardingoperations

Train,develop,and motivatestewardingteam members todeliverexcellence with pride and discipline

Collaborate with Culinary and Engineering teams to ensure all back-of-house areas and equipment are clean, functional, and service-ready

Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

Managesallequipment,china,glassand silverand ensuresadequateclean suppliesofeach.

Operatesandmaintainsalldepartmentequipmentandreportsmalfunctions.

Enforcesproperbreakdownproceduresforbanquets,restaurants,roomservice andemployeecafeteria.

Conductschina,glassandsilverinventories.

Purchasesappropriatesuppliesandmanageinventoriesaccording to budget.

Ensuresemployeesmaintainrequiredfoodhandlingandsanitation certifications.

Comprehendsbudgets,operatingstatementsandpayrollprogressreportsas neededtoassistinthefinancialmanagementofdepartment.

Schedulesemployeestobusinessdemandsandfortracksemployeetimeand attendance.

Managespayrolladministration.

EnsurescompliancewithallFood&Beveragepolicies,standardsand procedures.

Inspectsupplies, equipment, andwork areas inorderto ensure efficientservice and conformance to standards.

Controlinventoriesoffood,equipment,smallware,andliquor,andreport shortagestodesignatedpersonnel.

Exclusivestaffdiscountsonfoodandbeverageandhotelrooms(includingall propertieswithintheMarriottInternationalgroup)foryou,yourfamilyandfriends

BepartofLifewiththeWorksprogramwhereyoucanenjoyflexibleworking hours&locations,timeofftopursueyourpassionthroughsabbaticalleave,and paid leave during your birthday month

Grow,develop,andprogresswithinternationallyrecognisedtrainingprograms, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates’physical, emotional and financial wellbeing through our Employee Assistance Program

OpportunitytoreceiveEmployeeReferralIncentivesandgetpaidforworking with your friend

WorkfortheLargestHotelNetworkintheWorldwhichvaluesequality,diversityand inclusiveness.

TheRitz-CarltonHotelispartofMarriottInternational'sLuxuryportfolio,whichhas committed to putting people first for 90+ years.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a Chief Steward?
• How much notice are you required to give your current employer?
• Have you completed a Hazard Analysis and Critical Control Points (HACCP) Awareness training course?
• How many years' experience do you have as a Hotel Staff?

Hotel & Accommodation Services 101-1,000 employees

• Beautiful location
• 5 minutes walk from Elizabeth Quay station and close to public transport
• Free Employee Duty Meals
• Free breakfast cereal, coffee and tea throughout the day
• Discounts on hotel rooms and food and beverage with Marriott Internationally
• Discounts on retail venues around the location
• Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
• Recognition and wellbeing programs
• Training and Career Development opportunities within an international brand
• Employee activities and celebrations throughout the year