Events Executive

The Ritz-Carlton Hotel Company, L.L.C.; Melbourne; In loco; AUD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accommodation discounts

Life with the Works benefits

Birthday leave

Learning and development

Employee assistance program

Referral incentives

Diversity and inclusion

Career growth at Marriott

Descrizione del lavoro

The Ritz-Carlton, Melbourne is seeking an Events Executive to orchestrate luxury meetings, events, and social functions. You will be the trusted advisor to guests and clients, turning their visions into extraordinary experiences while driving commercial success.

Join a globally renowned luxury brand where service excellence, attention to detail, and genuine care define every interaction. You will coordinate planning, manage BEOs, support site inspections, and collaborate with Sales and Event

Competenze

• Previous experience in Events, Hospitality, Group Reservations, Sales Coordination or Hotel Operations.
• Exceptional organisational skills and strong attention to detail.
• Ability to manage multiple priorities in a dynamic environment.
• Strong verbal and written communication skills.
• Passion for guest service and luxury hospitality.
• Intermediate Microsoft Office skills.
• Experience with Marriott systems such as CI/TY, Marsha or Empower is advantageous.
• Full working rights in Australia.

Mansioni

• Coordinate the planning and execution of meetings, events, social functions and group bookings.
• Prepare and maintain detailed Banquet Event Orders (BEOs) and event documentation.
• Assist with event logistics including room setup requirements, catering, audiovisual arrangements and special guest requests.
• Support group reservations management, room block administration and rooming list coordination.
• Partner with Sales and Event Managers to maximise business opportunities and deliver exceptional client experiences.
• Build and maintain strong relationships with clients, guests and internal stakeholders.
• Conduct event administration, reporting and database management activities.
• Support site inspections and familiarisation visits.
• Deliver personalised service aligned with The Ritz-Carlton Gold Standards and Marriott International brand expectations.
• Resolve guest and client enquiries with professionalism and a commitment to service excellence.

Conoscenze

Organisational skills

Attention to detail

Communication skills

Guest service

Multitasking

Microsoft Office

Strumenti

CI/TY

Marsha

Empower

Descrizione del lavoro

Additional Information

Job Number 26120246

Job Category Event Management

Location 650 Lonsdale Street, Melbourne Victo 3000, Australia VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

At The Ritz-Carlton, Melbourne, we believe every event tells a story. Whether it's an intimate celebration, a landmark corporate gathering, or a once-in-a-lifetime occasion, our Ladies and Gentlemen create experiences that are both effortless and unforgettable.

As our Events Executive, you will play a key role in the planning of luxury events within Australia's leading luxury hotel. You will be a trusted advisor to our guests and clients, transforming their vision into extraordinary experiences while driving commercial success.

Joining The Ritz-Carlton means becoming part of a globally renowned luxury brand where service excellence, genuine care, and attention to detail define everything we do. Here, you will be empowered to grow your career, lead with purpose, and create meaningful moments that leave a lasting impression.

About The Role

• Coordinate the planning and execution of meetings, events, social functions and group bookings.
• Prepare and maintain detailed Banquet Event Orders (BEOs) and event documentation.
• Assist with event logistics including room setup requirements, catering, audiovisual arrangements and special guest requests.
• Support group reservations management, room block administration and rooming list coordination.
• Partner with Sales and Event Managers to maximise business opportunities and deliver exceptional client experiences.
• Build and maintain strong relationships with clients, guests and internal stakeholders.
• Conduct event administration, reporting and database management activities.
• Support site inspections and familiarisation visits.
• Deliver personalised service aligned with The Ritz-Carlton Gold Standards and Marriott International brand expectations.
• Resolve guest and client enquiries with professionalism and a commitment to service excellence.

About You

• Previous experience in Events, Hospitality, Group Reservations, Sales Coordination or Hotel Operations.
• Exceptional organisational skills and strong attention to detail.
• Ability to manage multiple priorities in a dynamic environment.
• Strong verbal and written communication skills.
• Passion for guest service and luxury hospitality.
• Intermediate Microsoft Office skills.
• Experience with Marriott systems such as CI/TY, Marsha or Empower is advantageous.
• Full working rights in Australia.

Our Benefits

• Exclusive discounts on accommodation, food and beverage across more than 10,000 Marriott International hotels worldwide.
• Marriott's "Life With the Works" benefits, supporting flexibility, wellbeing and work-life balance.
• Paid birthday leave and opportunities for extended leave to pursue personal passions.
• World-class learning, development and career pathways across Marriott International's global luxury portfolio.
• Access to financial, mental and physical wellbeing support through our Employee Assistance Program.
• Employee Referral Program incentives.
• A culture built on inclusion, respect, diversity and belonging.
• The opportunity to build your career with the world's largest and most admired hospitality company
• View more of our benefits via Marriott Benefits For Australia-Based Employees

The Ritz-Carlton, Melbourne is proud to be an equal opportunity employer. We celebrate diversity, cultivate inclusion, and are committed to creating a workplace where all Ladies and Gentlemen feel valued, respected, and empowered to reach their full potential.