Charity Telemarketing Specialist - Customer Experience

LifeFlight; Gold Coast City; Hybrid; AUD 41,328 - 55,104; Part time

Benefits offered by this job

Meaningful impact

Supportive team environment

Opportunities for training and development

Job summary

An aeromedical organization in Queensland is seeking a Casual Customer Experience Telemarketing Officer to raise funds for vital healthcare services. This role involves making outbound calls to supporters, utilising sales techniques, and ensuring a supporter-focused experience. Ideal candidates will have sales experience, strong communication skills, and a passion for customer service. The competitive hourly rate is $38.75 and may require additional hours during peak campaigns.

Qualifications

• Previous experience in a sales role, preferably in telemarketing.
• Experience in supporting a charity or not-for-profit is desirable.
• Strong written and verbal communication skills.

Responsibilities

• Conduct outbound calls to new and existing supporters.
• Utilise sales frameworks for campaign outcomes.
• Provide a supporter-focused experience.

Skills

Sales experience

Verbal communication

Written communication

Telephone manner

Computer skills

Customer service

Teamwork

Confidence in handling objections

Job description

An aeromedical organization in Queensland is seeking a Casual Customer Experience Telemarketing Officer to raise funds for vital healthcare services. This role involves making outbound calls to supporters, utilising sales techniques, and ensuring a supporter-focused experience. Ideal candidates will have sales experience, strong communication skills, and a passion for customer service. The competitive hourly rate is $38.75 and may require additional hours during peak campaigns.