Change Specialist

Council Jobs; Newcastle-Maitland; Hybrid; AUD 105.000 - 122.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Corporate fitness program

Enterprise Agreement pay increases

Zusammenfassung

Lake Macquarie City Council is seeking a Change Specialist to coordinate change management activities across technology and business improvement projects. You will develop communication, training and stakeholder engagement plans to support adoption of new systems and processes.

The role focuses on assessing impacts on people, processes and culture, and guiding leaders and teams through transition with a customer-focused approach.

Qualifikationen

• Degree-level qualifications in Information Technology, Change Management, Project Management or a related discipline.
• Experience driving change within a complex organisation.
• Experience supporting change initiatives associated with software implementations or technology projects.
• Demonstrated ability to work independently and deliver customer-focused outcomes.
• Experience managing competing priorities and multiple project deliverables.
• Strong analytical and problem-solving skills.
• Excellent written, verbal and interpersonal communication skills.
• Knowledge and experience applying recognised change management methodologies and frameworks.
• Strong organisational skills with the ability to prioritise and achieve outcomes in a project environment.

Aufgaben

• Coordinate change management activities across technology and business improvement projects.
• Develop and deliver communication, training and stakeholder engagement plans.
• Assess the impacts of change on people, processes, systems and culture.
• Work closely with project managers and key stakeholders to support successful project outcomes.
• Coach and support leaders and employees through periods of change.
• Identify risks, barriers and opportunities associated with change initiatives.
• Support organisational readiness and adoption activities across multiple projects.
• Build strong working relationships that promote collaboration and successful change outcomes.

Kenntnisse

Stakeholder engagement

Communication skills

Analytical thinking

Problem solving

Adaptability

Ausbildung

Degree in IT/Change Management/PM

Experience in change within complex organisations

Jobbeschreibung

Temporary, full-time (up to 2 year contract)

• Do you enjoy helping people navigatechange and adopt new ways of working?
• Want to play a key role in thesuccessful delivery of technology and business improvement projects?
• Looking for an opportunity to influence howchange is embedded across a large and diverse organisation?

This could be the position for you!

LET’S EXPLORE THE JOB

This is anexciting opportunity to help deliver meaningful change across Lake MacquarieCity Council.

As a ChangeSpecialist, you'll work closely with project managers, business analysts,subject matter experts and technical teams to support the successfulimplementation of technology. You'll develop and coordinate change managementactivities that help our people understand, adopt and embrace new systems,processes and ways of working.

You'll play a key role in identifying change impacts, engaging stakeholders,preparing communication and training activities, and supporting leaders andteams through transition. Through your ability to build relationships,challenge existing thinking and deliver customer-focused outcomes, you'll helpdrive organisational improvements that enhance both service delivery andoperational efficiency.

This exciting role will:

• Coordinatechange management activities across technology and business improvementprojects
• Develop anddeliver communication, training and stakeholder engagement plans
• Assess theimpacts of change on people, processes, systems and culture
• Work closelywith project managers and key stakeholders to support successful projectoutcomes
• Coach andsupport leaders and employees through periods of change
• Identifyrisks, barriers and opportunities associated with change initiatives
• Supportorganisational readiness and adoption activities across multiple projects
• Build strongworking relationships that promote collaboration and successful change outcomes

Readthe position statement here andlearn more about this exciting opportunity.

LET’S HEAR ABOUT YOU

You're anadaptable, proactive and curious professional who enjoys working with people,asking thoughtful questions and helping organisations successfully navigatechange.

To succeed inthis role, you'll bring:

• Degree-level qualifications inInformation Technology, Change Management, Project Management or a relateddiscipline, and/or relevant experience driving change within a complexorganisation
• Experience supporting change initiativesassociated with software implementations or technology projects
• Demonstrated ability to workindependently and deliver customer-focused outcomes
• Experience managing competing prioritiesand multiple project deliverables
• Strong analytical and problem-solvingskills
• Excellent written, verbal andinterpersonal communication skills
• The ability to challenge existingpractices and identify opportunities for improvement
• Knowledge and experience applyingrecognised change management methodologies and frameworks
• Strong organisational skills with theability to prioritise and achieve outcomes in a project environment

LET’S REVEAL THE PERKS

This position provides:

• Competitive salary from $105,134 to$122,182 per year + 12% superannuation
• Enterprise Agreement pay increases apply
• Commencing salary set in line withskills and experience with annual reviews available to support
• movement throughthe salary range
• hybrid model blending in office andworking from home
• Corporate fitness program from as littleas $8 per week

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.

For enquiries related to the duties ofthe role, please contactJack Nicholas,Coordinator ITProgram Management, on0436 863 ***or via email*********@lakemac.nsw.gov.au

• Your experience throughout the application process matters to us. If you'd like feedback on your application or interview, don't hesitate to get in touch — we're here for you!
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.
• Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.

Get your application in by 11:59pm, Sunday 8 November 2026