Change Manager

Milestone IT (Milestone Information Technology); Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

Milestone IT is seeking a Change Manager in Melbourne to drive organizational change and ensure the successful implementation of strategic initiatives. The role demands a strong background in change management, excellent communication, and a proven track record of leading transformations within complex environments.

You will collaborate with stakeholders, develop plans, coach leaders and employees, and establish KPIs to measure impact.

Qualifications

• Bachelor's degree in Business, Organizational Development, or related field.
• Proven experience as a Change Manager, with complex transformations.
• Strong understanding of change management methodologies and best practices.
• Exceptional interpersonal and communication skills with stakeholders.
• Certification in change management (e.g., Prosci, ACMP) desirable.

Responsibilities

• Collaborate with key stakeholders to develop and implement change management strategies aligned with organizational goals.
• Conduct impact assessments to identify challenges and opportunities.
• Develop comprehensive change management plans with activities, timelines and resources.
• Lead and support execution of change initiatives with minimal disruption to operations.
• Build relationships with cross-functional teams and ensure transparent communication.
• Provide coaching and support to leaders and employees to facilitate acceptance of change.
• Develop clear communication materials to convey purpose, benefits and progress.
• Collaborate with training to design and deliver training programs.
• Establish KPIs to measure success and impact of change initiatives.
• Conduct regular assessments and gather feedback to improve processes.

Skills

Change management

Stakeholder management

Business communication

Project management

Education

Bachelor's degree in Business/Organizational Development

Master's degree (plus)

Job description

Our client is currently looking for a Change Manager to play a key role in driving organizational change and ensuring the successful implementation of strategic initiatives. The ideal candidate will possess a strong background in change management methodologies, excellent communication skills, and a proven track record of leading successful transformations within complex environments.

Responsibilities:

1. Collaborate with key stakeholders to develop and implement effective change management strategies aligned with organizational goals.


2. Conduct thorough impact assessments to identify potential challenges and opportunities associated with proposed changes.


3. Develop comprehensive change management plans outlining key activities, timelines, and resource requirements.


4. Lead and support the execution of change initiatives, ensuring minimal disruption to daily operations.


5. Build strong relationships with cross-functional teams, ensuring open and transparent communication throughout the change process.


6. Provide coaching and support to leaders and employees at all levels to facilitate understanding and acceptance of change.


7. Develop clear and concise communication materials to convey the purpose, benefits, and progress of change initiatives.


8. Collaborate with the training team to design and deliver effective training programs to equip employees with the necessary skills for success.


9. Establish key performance indicators (KPIs) to measure the success and impact of change initiatives.


10. Conduct regular assessments and gather feedback to continuously improve change management processes.

Qualifications:

1. Bachelor’s degree in Business, Organizational Development, or a related field; Master’s degree is a plus.


2. Proven experience as a Change Manager, with a successful track record of managing complex organizational transformations.


3. Strong understanding of change management methodologies and best practices.


4. Exceptional interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.


5. Project management skills and the ability to manage multiple priorities in a fast-paced environment.


6. Certification in change management (e.g., Prosci, ACMP) is highly desirable.