Change Delivery Lead

Total Resource Solutions; Sydney; Hybrid; AUD 185,000 - 231,000; Full time

Job summary

Total Resource Solutions is seeking a Change Delivery Lead for a major utilities program in Sydney. The role focuses on change management, communications, and stakeholder engagement across a large technology and business transformation program.

You will drive readiness across design, build, test and deployment, and oversee training content and workshops to ensure smooth adoption. 6-month contract with potential extensions in Sydney CBD / WFH arrangements.

Qualifications

• 5+ years’ experience in Change Management, Change Delivery or related project roles.
• Strong experience delivering large-scale technology, process or organisational transformation.
• Experience supporting complex industrial relations consultation programs.
• Strong knowledge of change management principles, methodologies and tools.

Responsibilities

• Develop and execute change management and communication plans across the program.
• Lead stakeholder engagement, mapping and change impact assessments.
• Develop targeted communications and supporting change content.
• Support business readiness across design, build, test and deployment phases.
• Coordinate industrial relations consultation activities where required.
• Support the development and delivery of end-user training.
• Facilitate workshops, meetings and stakeholder engagement sessions.
• Monitor change activities, risks and adoption, providing insights to project teams.

Skills

Change management

Stakeholder engagement

Communication

Agile

Prosci

Industrial relations knowledge

Training delivery

Change impact assessments

Organisational transformation

Education

Tertiary qualification

Change Management certification

Tools

Prosci methodology

Job description

Change Delivery Lead – Large Utilities Organisation

• 6 month contract w/ extensions
• $1000 - $1250 p/d + super (based on experience)
• Sydney CBD / WFH

Primary Purpose of the Role

Lead the change management, communications and stakeholder engagement activities for a major technology and business transformation program. The role will support the implementation and integration of new systems and processes, ensuring impacted teams are prepared, engaged and supported through the change.

Key Accountabilities

• Develop and execute change management and communication plans across the program.
• Lead stakeholder engagement, mapping and change impact assessments.
• Develop targeted communications and supporting change content.
• Support business readiness across design, build, test and deployment phases.
• Coordinate industrial relations consultation activities where required.
• Support the development and delivery of end-user training.
• Facilitate workshops, meetings and stakeholder engagement sessions.
• Monitor change activities, risks and adoption, providing insights to project teams.
• Apply established change management tools, methodologies and standards.

Essential Requirements

• 5+ years’ experience in Change Management, Change Delivery or related project roles.
• Strong experience delivering large-scale technology, process or organisational transformation.
• Experience supporting complex industrial relations consultation programs.
• Strong knowledge of change management principles, methodologies and tools.
• Experience with change impact assessments, stakeholder engagement and business readiness.
• Excellent written and verbal communication skills with the ability to engage stakeholders at all levels.
• Understanding of Agile delivery environments.
• Experience applying Prosci or another recognised Change Management methodology.
• Relevant tertiary qualification and/or Change Management certification.