Change and Communications Specialist

Avant by Doctors for Doctors; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Avant by Doctors for Doctors is seeking an experienced Change & Communications Specialist to support a major Enterprise GRC transformation. You will drive change management, communications, learning and content design to help employees understand, adopt and embed new processes, systems and ways of working across Australia.

You will also play a key role in improving how risk and compliance information is organised and accessed, working with leaders and subject matter experts to validate messaging

Qualifications

• Experience delivering change management and communications for technology, transformation or business process initiatives.
• Outstanding written communication, editing and content design skills.
• Experience creating a wide range of communication, training and guidance materials.
• Strong stakeholder engagement skills and confidence working with leaders, project teams and subject matter experts.
• Ability to quickly understand complex information and communicate it in a clear and practical way.
• Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong Microsoft 365 skills, particularly Word, PowerPoint and SharePoint.
• Confidence using AI-assisted content creation tools to improve efficiency and quality.
• Experience within Risk, Compliance, Financial Services, Insurance or another regulated environment.
• Exposure to GRC platforms, governance frameworks or enterprise system implementations.
• Knowledge of change management methodologies and adult learning principles.
• Experience using user feedback or analytics to improve content effectiveness and engagement.

Responsibilities

• Develop and deliver change and communication activities aligned to project milestones and organisational readiness.
• Create engaging communications and change materials including key messages, FAQs, leader briefing packs, presentations.
• Translate complex system, process and policy changes into clear, plain-English communications.
• Partner with project teams, subject matter experts and stakeholders to understand impacts, validate messaging and support adoption.
• Develop role-based learning materials including presentations, facilitator guides, quick reference guides, user guides, training videos and other learning resources.
• Support training coordination and delivery across stakeholder groups.
• Create sustainable materials that enable successful transition to business-as-usual operations.
• Explore practical use of AI-enabled tools to enhance learning and content development where appropriate.
• Review and improve risk and compliance content across the intranet.
• Simplify navigation and improve access to policies, frameworks, standards, procedures and training resources.
• Apply content standards, structure and metadata to improve searchability and user experience.
• Support content governance activities, including ownership, review cycles and maintenance recommendations.

Skills

Change management

Communications

Content design

Stakeholder engagement

Written communication

Learning materials development

AI-assisted content creation tools

Microsoft 365

SharePoint

Word

PowerPoint

Risk, Compliance

GRC platforms

Adult learning principles

Analytics / user feedback

Tools

Microsoft Word

PowerPoint

SharePoint

Job description

2d ago , from Avant by Doctors for Doctors

Help drive one of Avant's key transformation initiatives

We're looking for an experienced Change & Communications Specialist to support the delivery of a significant Enterprise Governance, Risk and Compliance (GRC) transformation program.

This is a hands-on role where you'll work across change management, communications, learning and content design to help employees understand, adopt and embed new processes, systems and ways of working. You'll also play a key role in improving how risk and compliance information is organised and accessed across the business.

If you're someone who can quickly understand complex concepts and turn them into clear, engaging and practical content, we'd love to hear from you.

What you'll be doing

Change, communications and stakeholder engagement

• Develop and deliver change and communication activities aligned to project milestones and organisational readiness.
• Create engaging communications and change materials including key messages, FAQs, leader briefing packs, presentations, intranet content and stakeholder updates.
• Translate complex system, process and policy changes into clear, plain-English communications.
• Partner with project teams, subject matter experts and stakeholders to understand impacts, validate messaging and support adoption.

Learning, training and adoption

• Develop role-based learning materials including presentations, facilitator guides, quick reference guides, user guides, training videos and other learning resources.
• Support training coordination and delivery across a range of stakeholder groups.
• Create sustainable support materials that enable successful transition to business-as-usual operations.
• Explore practical use of AI-enabled tools to enhance learning and content development where appropriate.

Risk & compliance content uplift

• Review and improve risk and compliance content across the intranet.
• Simplify navigation and improve access to policies, frameworks, standards, procedures and training resources.
• Apply content standards, structure and metadata to improve searchability and user experience.
• Support content governance activities, including ownership, review cycles and maintenance recommendations.

What you'll bring

• Experience delivering change management and communications for technology, transformation or business process initiatives.
• Outstanding written communication, editing and content design skills.
• Experience creating a wide range of communication, training and guidance materials.
• Strong stakeholder engagement skills and confidence working with leaders, project teams and subject matter experts.
• Ability to quickly understand complex information and communicate it in a clear and practical way.
• Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong Microsoft 365 skills, particularly Word, PowerPoint and SharePoint.
• Confidence using AI-assisted content creation tools to improve efficiency and quality.
• Experience within Risk, Compliance, Financial Services, Insurance or another regulated environment.
• Exposure to GRC platforms, governance frameworks or enterprise system implementations.
• Knowledge of change management methodologies and adult learning principles.
• Experience using user feedback or analytics to improve content effectiveness and engagement.

At Avant, you'll have the opportunity to contribute to meaningful transformation initiatives that strengthen how we support healthcare professionals across Australia. You'll work with passionate colleagues, build relationships across the business and help drive positive change through clear communication and effective stakeholder engagement.

We offer flexible hybrid working arrangements and a collaborative environment where your expertise and ideas will make a genuine impact.