Change Analyst - Transformation

Anglicare Southern Queensland; City of Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible Working Environment

Work from home possibilities

Not for Profit Salary Packaging

Novated Lease

Corporate Health Insurance Discounts

Discounts App

Referral App

Wellbeing App

Annual People Awards

24/7 Employee Assistance Program &

Job summary

Anglicare Southern Queensland in Fortitude Valley, QLD, is seeking a Change Analyst on a 12-month fixed-term contract to support digital transformation initiatives. The Change Analyst will focus on the people side of change, preparing the organisation for new projects and ensuring adoption and benefits realisation.

You will develop change, communications and training plans, manage risks, deliver training, and measure success to drive smooth transitions and organisational outcomes.

Qualifications

• Experience using a change management methodology.
• Experience implementing changes to people, processes, systems and technology.
• Coaching leadership and teams on change.
• Ability to drive adoption and benefits realisation.
• Strong communication design and delivery of change communications.
• Facilitation and training material development experience.

Responsibilities

• Develop and implement detailed change, communication, and training plans.
• Conduct change analysis and identify stakeholders.
• Manage issues and risks related to change and readiness.
• Create project communications content, intranet content, newsletters and presentations.
• Conduct Training Needs Analysis and support design and delivery of training.
• Deliver training when required.
• Define and measure success metrics and adjust plans accordingly.

Skills

Change management

Stakeholder engagement

Communication

Training delivery

Facilitation

Project collaboration

Job description

Anglicare Southern Queensland – Fortitude Valley QLD

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you're needed. Belong right here.

The Role

Anglicare Southern Queensland are currently seeking to hire a Change Analyst on a 12 month fixed term contract.

The Change Analyst will support the delivery of change management activities for projects that form part of Anglicare Southern Queensland's Digital Transformation. The Change Analyst is responsible for preparing the organisation for the changes the projects introduce to ensure successful transition, realisation of expected benefits and desired business outcomes.

The Change Analyst will focus on the people side of change and will be an advocate for the employee's experience with the goal of embedding the changes to drive and support employee adoption and greater utilisation and proficiency of the changes.

How you will make help us make a difference

• Develop and implement detailed change, communication, and training plans for projects.
• Conduct change analysis, assess change impact, identify & assess stakeholders
• Manage issues and risks relating to or arising from change, communications and business change readiness
• Develop and implement project communications content, information packs, intranet content, newsletters and presentations
• Conduct Training Needs Analysis, input, document requirements to support the design, development and delivery of training and education
• Delivery of training as required
• Define and measure success metrics and monitor change, communication and training effectiveness and adjust change plans in response

What our team are looking for

• Demonstrated ability to use a change management methodology to undertake change management, communication and engagement activities
• Experience undertaking change management activities, including effectively implementing changes to people's work, business processes, systems and technology; coaching leadership and team members
• Ability to drive fast adoption and higher utilisation of projects that impact the organisation to increase benefits realisation, value creation, ROI and achieve results and outcomes
• Strong communication skills with proven experience in the design, development, delivery and management of change communications
• Well-developed facilitation and training skills; proven experience in training needs analysis, development of plans, workshops, training, quick reference guides and related materials that meet the needs of the audience.
• Strong interpersonal, consultation, negotiation skills; ability to influence a wide range of stakeholders
• Experience in the design, development and delivery training and education, including Instructional design, e-learning and classroom training development for a wide range of audiences with varying digital literacy skills will be highly regarded
• Experience in or ability to learn, creating artifacts such as position descriptions and organizational charts associated with organizational design changes desirable

Why you'll love working with Anglicare Southern Queensland

• Voted Reader's Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
• Know your role is making a real difference supporting Queenslanders in need.
• Value-driven organisation rooted in Love, Care, Hope & Humility.
• Flexible Working Environment and work from home possibilities.
• Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
• Novated Lease - pay for your car and running costs with pre-tax dollars!
• Corporate Health Insurance Discounts with Bupa and Medibank.
• Benefits App - discounts and cash back at retailers (Woollies, Big W, Myer & much more!).
• Referral App - $1 for each time you share job and up to $300 for a successful referral.
• Wellbeing App - Mental, Physical and Financial wellbeing support.
• A culture of recognition with our Annual People Awards.
• 24/7 Employee Assistance Program & Pastoral Care Support.

For further information please contact Daniel Walsh - dwalsh @ anglicaresq.org.au

Applications will be progressed as they are received.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on- going care and protection.