Change Analyst

BLACKROC Recruitment; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

AGSVA Baseline Security Clearance

Job summary

BLACKROC Recruitment seeks an experienced Change Analyst to join a Federal Government program delivering business and technology change in Canberra. This hands-on role targets individuals with up to three years’ experience who will support stakeholders through UAT, technology implementation and Go-Live activities.

You will help inform, engage and support stakeholders throughout the implementation of new technology and processes.

Qualifications

• Up to 3 years' experience in change management/change analysis
• Hands-on experience in a complex program or project environment
• Experience working in Agile environments
• Experience supporting UAT, technology Go-Live and/or customer service projects
• Current AGSVA Baseline Security Clearance - essential

Responsibilities

• Support the development and delivery of communications, surveys and supporting change materials
• Support stakeholder engagement activities, including collecting and analysing feedback
• Support UAT and technology Go-Live activities
• Monitor and report on change progress, identifying risks and escalating issues where required
• Collaborate with Business Analysts, project teams and SMEs to integrate change activities into Agile delivery workflows
• Support resistance management by identifying concerns and providing practical solutions
• Develop clear and concise documentation, reports and supporting materials
• Analyse and present data to support change activities and decision-making
• Contribute to a collaborative, delivery-focused environment

Skills

Change management

Stakeholder engagement

Verbal communication

Data analysis

Documentation

UAT

Go-Live activities

Agile environments

Problem solving

Team collaboration

Job description

We are seeking an experienced Change Analyst to join a Federal Government program supporting the delivery of business and technology change.

This is a hands-on role suited to a Change Analyst with up to three years' experience who is comfortable working in a complex program environment and supporting stakeholders through User Acceptance Testing (UAT), technology implementation and Go-Live activities.

You will play a key role in ensuring stakeholders are informed, engaged and supported throughout the implementation of new technology, processes and ways of working.

A current AGSVA Baseline Security Clearance is mandatory for this role.

Key Responsibilities

• Support the development and delivery of communications, surveys and supporting change materials
• Support stakeholder engagement activities, including collecting and analysing feedback
• Support User Acceptance Testing (UAT) and technology Go-Live activities
• Monitor and report on change progress, identifying risks and escalating issues where required
• Collaborate with Business Analysts, project teams and Subject Matter Experts to integrate change activities into Agile delivery workflows
• Support resistance management by identifying concerns and providing practical solutions
• Develop clear and concise documentation, reports and supporting materials
• Analyse and present data to support change activities and decision-making
• Contribute to a collaborative, delivery-focused environment

You will have:

• Up to 3 years' experience in change management/change analysis
• Hands‑on experience working within a complex program or project environment
• Experience working in Agile environments
• Experience supporting UAT, technology Go-Live and/or customer service projects
• Exceptional verbal communication and strong stakeholder engagement skills
• The ability to create clear, concise documentation and reports
• Strong data analysis and presentation skills
• A practical, collaborative and solutions-focused approach
• A can‑do attitude with a willingness to learn and contribute
• Current AGSVA Baseline Security Clearance - essential

This role will be of as an initial contract to 30 June 2027 + view of further 12 month extension