Change Advisory Consultant

Millennium Technology Services; Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

A leading technology consulting firm seeks a Change Advisory Consultant based in Victoria, Australia. This role requires over 10 years of advisory experience in change management, particularly in large IT/Telco transformations. Responsibilities include developing programs for learning and development, engaging with senior management, and delivering innovative solutions. The successful candidate will have exceptional communication skills and the ability to navigate complex organizational structures. Suitable candidates should also possess relevant certifications like PROSCI or AgilePM.

Qualifications

• 10+ years of experience with an Advisory / Change management consulting background.
• Strong experience developing Learning & Development Programs.
• Previous consulting experience in a big consulting firm.

Skills

Change management consulting

Communication skills

Advisory experience

Analytical abilities

Education

Advanced degree in Business or Technology

Tools

Service Now

API Driven Workflows

Job description

About the job Change Advisory Consultant

Basic Qualifications

• 10+ years of experience with an Advisory / Change management consulting background.
• Exposure to Large IT / Telco service change and/or transformation delivery programs where infrastructure, cloud, security and applications domains were in-part or all in-scope as part of a major program of work.
• 5+ years’ Advisory or SME experience supporting large-scale enterprise and/or Telco based service automation, operational automation (EMS/NMS/OSS) and have had exposure to Agile / SAFe operational transitions / transformations from legacy ITIL based processes.
• Strong experience developing Learning & Development Programs, Skills Assessments and Organisational Redesign programs and experience.
• Significant IT Operations Transformation and/or operations experience
• Proficient in English, written and verbal
• Strong communications skills, in written documentation as well as in presentations
• Strong experience in liaising with all levels of personnel including very senior management and technical subject matter experts

Preferred Qualifications

• Previous consulting experience in a big consulting firm
• Understanding Management of Change (MOC) methodology
• Advanced degree in a related Business, or Technology discipline
• Familiarity with Cisco and Enterprise IT Operations & Operational Management systems (i.e. Service Now, API Driven Workflows, Software Development Lifecycle (SDLC) and IT Operations Systems including EMS, NMS, OSS, BSS, CMDB and ITIL Domains.
• Familiarity with IT Service Management (ITSM)
• Possess PROSCI and/or AgilePM certifications
• Managed and delivered IT engagements for large, Enterprise customers.
• Hands‑on experience in engagements where Operations as well as People & Change execution was part of an enterprise level transformation initiative
• Must be flexible and adaptable; able to work in ambiguous situations
• Must enjoy spending time with customers (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer’s business requirements
• Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations
• Analytical, able to work effectively in a matrixed organization, adept at navigating multiple workstreams