A leading technology services provider is seeking an Operating Model Senior Consultant based in Victoria, Australia. The ideal candidate will have extensive experience in infrastructure and technical roles, with over 10 years in customer-facing positions and at least 5 years leading Operating Model workstreams during enterprise migrations to cloud infrastructure. Strong leadership, analytical, and communication skills are essential to understand customer needs and deliver innovative solutions.
Qualifications
10+ years of experience with an infrastructure/technical/operational background, in customer-facing roles.
5+ years’ Operating Model workstream leadership experience as part of a large-scale enterprise migration to new cloud or infrastructure.
Experience building, implementing, and managing IT Operations, including infrastructure/cloud operations.
Significant IT implementation and operations experience
Hands-on design, development and deployment of enterprise systems at scale
Responsibilities
Skills
Infrastructure background
Operating Model leadership
IT Operations management
Enterprise transformation
Customer-facing
Program management
C-level communication
Education
Advanced degree in Business or Technology
Tools
PROSCI
AgilePM
Cisco
Job description
About the job Operating Model Senior Consultant
Basic Qualifications
10+ years of experience with an infrastructure / technical /operational background, in customer-facing roles
5+ years’ Operating Model workstream leadership experience as part of a large-scale enterprise migration to new cloud or infrastructure
Experience building, implementing, and managing IT Operations, including infrastructure / cloud operations
Significant IT implementation and operations experience
Hands‑on experience working on the design, development and deployment of enterprise supporting systems at scale
Preferred Qualifications
Previous consulting experience in a big consulting firm
Advanced degree in a related Business, or Technology discipline
Familiarity with Cisco and Enterprise IT infrastructure
Possess PROSCI and/or AgilePM certifications
Managed and delivered IT engagements for large, Enterprise customers.
Understands the value proposition of the cloud (IaaS, PaaS, SaaS)
Hands‑on experience in engagements where Operations as well as People & Change execution was part of an enterprise level transformation initiative
Proficiency in presenting to C-level executives (CIO, CEO, CTO, CISO, etc.) and technical subject matter experts
Must be flexible and adaptable; able to work in ambiguous situations
Must enjoy spending time with customers (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer’s business requirements
Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations
Analytical, able to work effectively in a matrixed organization, adept at navigating multiple workstreams