CGT Control Tower Logistics Coordinator — Global Shipments

UPS Supply Chain Solutions, Inc.; Sydney; Presencial; AUD 65.000 - 95.000; Tempo integral

Resumo da vaga

UPS Supply Chain Solutions, Inc. is seeking a Logistics Coordinator to support life-saving cell and gene therapies through Marken’s global network.

You will coordinate shipments from the CGT Control Tower, liaising with global branches, and ensuring real-time visibility and risk mitigation to safeguard critical shipments. You will monitor milestones, documentation, and OSPs while generating daily transport reports.

Qualificações

• Diploma in Logistics & Supply Chain or related field.
• Demonstrate good communication to liaise with stakeholders at all levels.
• Prior experience in pharma, courier or freight is preferred.
• 1–3 years in a customer-facing role is expected.
• Ability to work independently and in a team.
• Proficient in Microsoft Office applications.
• Willing to work flexible shifts, including weekends and public holidays.

Responsabilidades

• Develop strong relationships with internal departments and Marken offices.
• Book shipments in Maestro according to client specs and lane mapping.
• Update Maestro milestones and chase overdue milestones.
• Ensure all documentation is accurate and attached in Maestro per SOPs.
• Monitor CGT shipments using GPS tracking and dashboards.
• Watch for weather events or disruptions that could delay shipments.
• Provide clear handling guidance when shipments are delayed.
• Post-flight and trace investigations to improve service.
• Assist with special requirements and coordinate with Customer Services/PM team.
• Produce daily transport issue reports across Marken network.
• Monitor OSPs and ensure 100% dispatch accuracy.
• Record PODs within Maestro within defined timeframes.
• Analyze recurring issues to derive solutions and lessons learned.

Conhecimentos

Strong communication

Stakeholder liaison

Microsoft Office

Formação

Diploma in Logistics & Supply Chain

Ferramentas

Microsoft Office

Descrição da vaga

UPS Supply Chain Solutions, Inc. is seeking a Logistics Coordinator to support life-saving cell and gene therapies through Marken’s global network.

You will coordinate shipments from the CGT Control Tower, liaising with global branches, and ensuring real-time visibility and risk mitigation to safeguard critical shipments. You will monitor milestones, documentation, and OSPs while generating daily transport reports.