Centre Support Coordinator

Asylum Seekers Centre; Sydney; On-site; AUD 41,000 - 55,000; Part time

Job summary

The Asylum Seekers Centre (ASC) is seeking a Centre Support Coordinator to supervise the Centre Support Volunteers and ensure seamless day-to-day operations at Newtown. This short-term backfill role requires strong onsite presence and hands-on coordination to maintain client care and responses across the front-line team.

Ideal applicants will bring sector experience in community services, social care, or human services, with the ability to manage operational risks and support staff under

Qualifications

• Sector experience in community services, social care, or human services.
• Ability to be onsite Monday to Friday 10am–4pm.
• Operational agility to adapt quickly and keep operations running.
• Strong communication and staff support under pressure.

Responsibilities

• Provide active onsite leadership to the Centre Support Volunteer team on-site daily.
• Oversee day-to-day operations and service delivery of the Centre Support Program to ensure client care remains safe, consistent, and compliant.
• Handle immediate operational issues, risk escalations, and team questions with professional judgment and clear boundaries.
• Maintain a supportive environment for staff navigating complex, face-to-face client needs.
• Escalate to the People & Culture Manager for all operational issues and risks.

Skills

Team management

Onsite presence

Operational agility

Communication

Job description

The Centre Support Coordinator plays an integral role in supervising a team of Centre Support Volunteers at the Asylum Seekers Centre.

15th October, 2026

• Position title: Centre Support Coordinator
• Location: Newtown, must be available to work onsite Monday to Friday, ideally 10am to 4pm.
• Classification: Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS) – Level 4
• Work Type: Fixed Term Contract from 2 November 2026 until 29 January 2027 part-time (30 hours per week)
• Reports to: People & Culture Manager

15th October, 2026

• Position title: Centre Support Coordinator
• Location: Newtown, must be available to work onsite Monday to Friday, ideally 10am to 4pm.
• Classification: Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS) – Level 4
• Work Type: Fixed Term Contract from 2 November 2026 until 29 January 2027 part-time (30 hours per week)
• Reports to: People & Culture Manager

About Us

The Asylum Seekers Centre (ASC) is a place of welcome, offering practical and personal support for people living in the community who are seeking asylum. Driven by human rights values since 1993, we rely on a dedicated team of professional staff, incredible volunteers, and philanthropic partners to run our life-changing programs and services..

The Opportunity

Are you passionate about supervising a team supporting vulnerable clients with their varied administration requests? Ideally, you have supervisory or team coordination experience to step into a short-term backfill role. In the community services sector, day-to-day operations don't slow down. This role is practical and hands-on and would suit someone who can jump right in, maintain seamless service continuity, and provide steady, visible support to our frontline team on the ground.

Key Responsibilities

• Visible onsite leadership: Provide active, approachable leadership and guidance to the Centre Support Volunteer team on-site daily.
• Service Continuity: Oversee day-to-day operations and service delivery of the Centre Support Program to ensure client care remains safe, consistent, and compliant.
• Problem-Solving & Boundaries: Handle immediate operational issues, risk escalations, and team questions with professional judgment and clear boundaries.
• Team & Duty Support: Maintain a supportive environment for staff navigating complex, face-to-face client needs.
• Escalation: Liaise with the People & Culture Manager for all operational issues and risks.

What You’ll Bring

• Sector Experience: Background in managing teams within community services, social care, or human services environments.
• Strong Onsite Presence: A desire to be physically present and visible for the team, being a fully onsite role, this is essential to ensure adequate and effective coverage.
• Operational Agility: The ability to hit the ground running, digest local procedures quickly, and keep operations running smoothly
• Grounded Communication: Highly developed emotional maturity, calm under pressure, and a practical approach to conflict resolution and staff support.

Why Apply?

If you are an experienced coordinator or supervisor looking for a targeted short-term project, between roles, or looking to apply your operational skills in an impactful community setting, we’d love to hear from you.