Centre Manager: Lead a High-Performing Team & Community Impact

Hearing Australia

Adelaide

On-site

AUD 90,000 - 130,000

Full time

9 days ago

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Benefits offered by this job

Competitive base salary with 15.4%超级
Benefits

Job summary

Hearing Australia is seeking a Centre Manager to lead a multidisciplinary team in delivering outstanding hearing care and services across our centres. You will coach staff, drive performance, and ensure a customer-focused culture that delivers excellent client outcomes.

The role requires strong leadership, strategic planning, and financial management to meet targets while maintaining safety and quality standards. Join a national network committed to improving lives through hearing care.

Qualifications

  • Experience leading, coaching and developing teams in a customer-focused environment.
  • Ability to build positive team cultures and drive employee engagement.
  • Strong business, operational and financial management skills.
  • Proven ability to achieve sales, service and performance targets.
  • Excellent planning, problem-solving and decision-making capabilities.
  • Stakeholder engagement and relationship-building skills.
  • Commitment to outstanding customer service.
  • Knowledge of workplace health and safety and people management practices.
  • Tertiary qualifications in a business-related discipline and/or leadership experience.
  • High levels of initiative, accountability and drive.

Responsibilities

  • Lead, coach and inspire a multidisciplinary team to deliver exceptional client outcomes.
  • Oversee centre operations and drive business performance.
  • Foster an engaged, collaborative culture with accountability and client care at the core.
  • Set and monitor sales, service and performance targets.
  • Engage with stakeholders to build strong relationships and drive improvements.

Skills

People leadership
Team coaching
Stakeholder engagement
Customer service
Decision making
Problem solving
Business acumen
Financial management
Planning
Accountability

Education

Business-related degree

Job description

Hearing Australia is seeking a Centre Manager to lead a multidisciplinary team in delivering outstanding hearing care and services across our centres. You will coach staff, drive performance, and ensure a customer-focused culture that delivers excellent client outcomes.

The role requires strong leadership, strategic planning, and financial management to meet targets while maintaining safety and quality standards. Join a national network committed to improving lives through hearing care.

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