Centre Manager

Hearing Australia; Adelaide; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary with 15.4%超级

Benefits

Job summary

Hearing Australia is seeking a Centre Manager to lead a multidisciplinary team in delivering outstanding hearing care and services across our centres. You will coach staff, drive performance, and ensure a customer-focused culture that delivers excellent client outcomes.

The role requires strong leadership, strategic planning, and financial management to meet targets while maintaining safety and quality standards. Join a national network committed to improving lives through hearing care.

Qualifications

• Experience leading, coaching and developing teams in a customer-focused environment.
• Ability to build positive team cultures and drive employee engagement.
• Strong business, operational and financial management skills.
• Proven ability to achieve sales, service and performance targets.
• Excellent planning, problem-solving and decision-making capabilities.
• Stakeholder engagement and relationship-building skills.
• Commitment to outstanding customer service.
• Knowledge of workplace health and safety and people management practices.
• Tertiary qualifications in a business-related discipline and/or leadership experience.
• High levels of initiative, accountability and drive.

Responsibilities

• Lead, coach and inspire a multidisciplinary team to deliver exceptional client outcomes.
• Oversee centre operations and drive business performance.
• Foster an engaged, collaborative culture with accountability and client care at the core.
• Set and monitor sales, service and performance targets.
• Engage with stakeholders to build strong relationships and drive improvements.

Skills

People leadership

Team coaching

Stakeholder engagement

Customer service

Decision making

Problem solving

Business acumen

Financial management

Planning

Accountability

Education

Business-related degree

Job description

Competitive base salary + 15.4% Super + benefits

• Attractive salary package includes 15.4% Super + excellent benefits
• Lead, coach and inspire a high-performing team while making a real impact in your local community

Are you a passionate people leader who excels at building strong team cultures and developing others? As our Centre Manager, you'll lead and coach a multidisciplinary team, creating a high-performing, customer-focused environment that delivers exceptional outcomes for clients.

You'll oversee centre operations, drive business performance and foster an engaged, collaborative culture where accountability, excellence and client care are embedded in everyday practice.

The successful candidate will have…

• Experience leading, coaching and developing teams in a customer-focused environment
• A proven ability to build positive team cultures and drive employee engagement
• Strong business, operational and financial management skills
• Proven ability to achieve sales, service and performance targets
• Excellent planning, problem-solving and decision-making capabilities
• Strong stakeholder engagement and relationship‑building skills
• A commitment to delivering outstanding customer service
• Knowledge of workplace health and safety and people management practices
• Tertiary qualifications in a business‑related discipline and/or relevant leadership experience
• High levels of initiative, accountability and drive

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hearing Australia has provided expert hearing care to Australians for over 75 years, helping thousands of children, adults, Aboriginal and Torres Strait Islander peoples, pensioners and veterans stay connected with their families and communities every week.

Our dedicated team offers services through tele‑services, online, in home and in centre across over 450 locations Australia‑wide. What matters most to us is improving people’s lives through expert hearing care.

Hearing Australia has provided expert hearing care to Australians for over 75 years, helping thousands of children, adults, Aboriginal and Torres Strait Islander peoples, pensioners and veterans stay connected with their families and communities every week.

Our dedicated team offers services through tele‑services, online, in home and in centre across over 450 locations Australia‑wide. What matters most to us is improving people’s lives through expert hearing care.

Perks and benefits Some of the leave benefits when you join our team Some of the pay benefits when you join our team Some of the other benefits when you join our team