CCLHD - Administration Officer Lvl 3 - Drug & Alcohol Service

NSW Health; Central Coast; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

Health and wellbeing benefits

Salary packaging options

Relocation assistance

Gym discounts

Job summary

NSW Health's Central Coast Local Health District is seeking an Administration Officer Level 3 to support the Drug and Alcohol Service at Wyong Hospital. You will perform professional administrative tasks across outpatient and inpatient settings, ensuring efficient operations and courteous client interactions.

This role involves reception, appointment coordination, data entry, records management and assisting clinicians.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Experience in administrative or reception roles preferred in healthcare.

Responsibilities

• Provide welcoming reception and front desk services.
• Coordinate client administration and appointment scheduling; ward clerk duties.
• Maintain accurate data entry, documentation and client records.
• Manage telephone enquiries and general customer service requests.
• Provide day-to-day administrative support to clinicians and the service.

Skills

Communication

Organisational skills

Customer service

Independent worker

Ability to manage priorities

Job description

CCLHD - Administration Officer Lvl 3 - Drug & Alcohol Service

Employment Type:PermanentPart Time
Position Classification:Administration Officer Level 3
Remuneration:$37.27 - $38.44 Per Hour
Hours Per Week:24
Location: Wyong Hospital
Requisition ID:REQ695285
Applications Close:Sunday, 25 October 2026 at 11.59pm

Are you an organised, adaptable and customer-focused administration professional who wants to make a meaningful difference in your community? Join our established and supportive Drug and Alcohol Service team at Wyong Hospital, where your administrative skills will help support the delivery of compassionate, responsive and high-quality care to people accessing Alcohol and Other Drug services.

About the Opportunity

As an Administration Officer Level 3, you will play an important role in the day‑to‑day operations of the Drug and Alcohol Service, providing professional, efficient and effective administrative support across both outpatient and inpatient settings.

Working alongside an experienced and collaborative administration team, you will enjoy a varied role where no two days are necessarily the same. From welcoming clients and managing appointments to supporting ward operations and maintaining accurate records, your contribution will help keep our service running smoothly. In this role you will:

• Provide welcoming, professional and respectful reception and front desk services.
• Coordinate client administration, appointment scheduling and ward clerk duties.
• Maintain accurate data entry, documentation and client records.
• Manage telephone enquiries, correspondence and general customer service requests.
• Provide day‑to‑day administrative and office support to clinicians and the wider service.

Hours of Work

• 3 days per week - Rotating roster, Monday to Friday
• Days may vary depending on operational requirements and leave coverage needs
• Typical shift times are week day hours only 8:00am to 4:00pm, or 8:30am to 4:30pm
  

For more information about this role, please view the Position Description.

About You

We are looking for someone who has:

• Excellent communication and interpersonal skills, with a professional and customer-focused approach.
• Strong organisational skills and exceptional attention to detail.
• The initiative to work independently and as part of a team.
• The ability to manage competing priorities, adapt to changing demands and work effectively under pressure.
• Experience in administrative or reception roles (healthcare experience desirable but not essential)

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

• Work-Life Balance: Enjoy the benefit of working part time hours, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth: Advance your career with free professional development courses and secondment opportunities.

Need More Information?

Jackie Gillespie
Phone: [phone] ***
Email: ***************@health.nsw.gov.au

Working for Central Coast Local Health District - NSW Health

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at ***************@health.nsw.gov.au or call 02 4320 3*** for one‑on‑one support.

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.
• Category B positions: Vaccination is recommended but not mandatory.

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full‑time and part‑time positions.

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