Senior Healthcare Admin Officer – Central Coast

NSW Health; Central Coast Council; On-site; AUD 78,000 - 80,000; Full time

Benefits offered by this job

Day off accrual each month

17.5% annual leave loading

Paid parental leave

Relocation assistance

Job summary

Central Coast Local Health District (CCLHD) is seeking an Administration Officer Level 4 to support clinical change and deliver high-level administrative and customer service across the unit or department. You will provide day-to-day administrative support, coordinate scheduling and maintain records while working with Medical Directors and staff to ensure efficient service delivery.

Your role involves meeting deadlines, problem-solving, and delivering responsive service to patients and internal

Qualifications

• Demonstrated customer service skills and experience, with a commitment to professional, responsive support.
• Strong interpersonal, written and verbal communication skills.
• Proven experience providing high-level administrative support in a busy environment.
• Sound computer and data entry skills with Microsoft Word, Excel and Teams.
• Ability to apply established procedures and exercise initiative.
• Ability to work autonomously and in a multidisciplinary team.

Responsibilities

• Provide day-to-day administrative support to the unit or department, assisting with workflows and priorities.
• Deliver high-quality customer service by responding to enquiries and directing requests to the appropriate team members.
• Coordinate administrative systems, including scheduling patient appointments and managing communications.
• Maintain accurate records and data integrity across scheduling systems and databases.
• Organise meetings, prepare agendas, coordinate schedules and document action items.
• Prepare and manage correspondence, reports and other documentation to support operations.

Skills

Customer service

Administrative support

Microsoft Word

Microsoft Excel

Microsoft Teams

Data entry

Job description

Central Coast Local Health District (CCLHD) is seeking an Administration Officer Level 4 to support clinical change and deliver high-level administrative and customer service across the unit or department. You will provide day-to-day administrative support, coordinate scheduling and maintain records while working with Medical Directors and staff to ensure efficient service delivery.

Your role involves meeting deadlines, problem-solving, and delivering responsive service to patients and internal