Catering Quality, Training and Compliance Coordinator

Greenslopes Private Hospital; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Career development programs

Flexible rostering

Employee discounts

Wellbeing support

Job summary

Greenslopes Private Hospital is seeking a proactive Catering Quality, Training and Compliance Coordinator to support safe, high‑quality hospital catering for patients, staff and visitors. This permanent full‑time role covers morning, afternoon and evening shifts with occasional weekend work.

You’ll help build capability, strengthen compliance and promote a culture of safety and continuous improvement within kitchen and food services teams.

Qualifications

• Experience in food safety, quality assurance, compliance, training or catering operations.
• Knowledge of food safety principles, hygiene requirements and safe handling practices.
• Experience conducting audits, inspections, training sessions or competency assessments.
• Strong organisational skills and the ability to maintain accurate records and documentation.
• Availability to work across mornings, afternoons, nights and occasional weekends.

Responsibilities

• Quality assurance and food safety: monitor practices, temperature controls, handling and allergen management.
• Compliance and auditing: conduct inspections, internal audits and corrective actions.
• Training and development: coordinate and deliver staff training, inductions and assessments.
• Documentation and reporting: maintain training records and compliance registers.
• Continuous improvement: identify opportunities to reduce risks and improve processes.
• Team support: work with managers, chefs and staff to reinforce safe work practices.
• Patient-focused service: support safe and appropriate catering for patients with dietary needs.
• Incident management: assist investigations and monitor corrective actions.

Skills

Food safety

Quality assurance

Training coordination

Auditing

Documentation

Continuous improvement

Education

Food safety/quality management qualification

Job description

Catering Quality, Training and Compliance Coordinator

Are you passionate about food safety, quality, training and delivering exceptional food services in a healthcare environment?

Greenslopes Private Hospital is seeking a proactive and organised Catering Quality, Training and Compliance Coordinator to support the delivery of safe, high-quality and compliant catering services for our patients, staff and visitors. This is a permanent full-time position that requires flexibility to work across morning, afternoonand evening shifts. Occasional weekend work is also a requirement of this role.

This is an exciting opportunity for someone who combines strong attention to detail with a practical, hands‑on approach to quality assurance, team development and continuous improvement. Working closely with catering leadership and operational teams, you will help maintain high standards across food safety, hygiene, training, documentation and regulatory compliance.

In this role, you will help ensure catering operations meet hospital requirements, food safety standards and established quality procedures. You will work collaboratively with kitchen and food services teams to build capability, strengthen compliance and promote a culture of safety, accountability and continuous improvement.

Key responsibilities

• Quality assurance and food safety: Monitor food safety practices, hygiene standards, temperature controls, food handling, storage, allergen management and sanitation procedures.
• Compliance and auditing: Conduct routine inspections, internal audits and compliance checks, identifying risks and supporting timely corrective actions.
• Training and development: Coordinate and deliver staff training, inductions, refresher sessions and competency assessments relevant to catering operations.
• Documentation and reporting: Maintain accurate training records, audit results, food safety documentation, procedures and compliance registers.
• Continuous improvement: Identify opportunities to improve processes, reduce risks and strengthen consistency across catering services.
• Team support: Work alongside catering managers, chefs and food services staff to reinforce safe work practices and quality expectations.
• Patient-focused service: Support catering practices that contribute to safe, hygienic and appropriate food services for patients, including consideration of dietary requirements and allergen risks.
• Incident management: Assist with investigating food safety and quality incidents, documenting findings and monitoring corrective and preventative actions.

About you

You are a confident communicator who enjoys working with people, improving processes and maintaining high standards in a busy operational environment.

You will ideally bring:

• Experience in food safety, quality assurance, compliance, training or catering operations
• Knowledge of food safety principles, hygiene requirements and safe food handling practices
• Experience conducting audits, inspections, training sessions or competency assessments
• Strong organisational skills and the ability to maintain accurate records and documentation
• The ability to identify non-compliance, assess risks and follow through on corrective actions
• Excellent communication and interpersonal skills, with the ability to coach and support a diverse team
• A practical, solutions-focused approach and a commitment to continuous improvement
• Confidence working collaboratively with operational teams and management
• Qualifications or training in food safety, quality management, auditing, training and assessment, or a related discipline will be highly regarded
• Experience in healthcare catering, hospital food services or another highly regulated food environment would be advantageous
• Availability to work across mornings, afternoons, nights and occasional weekends is essential

What’s in it for You?
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.