Catering Officer

Serco; Wooroloo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Supportive team culture

Opportunities to grow your career

Meaningful work supporting the Acacia 

A safety-first workplace

Access to Serco Employee Networks

Long-term opportunities within Serco

Job summary

Serco is hiring a Caterer at Acacia Prison to support daily safe, high‑quality catering and hospitality services. You will work with the Catering team to prepare nutritious meals while meeting food safety and operational requirements, and you will help train prison workers in a collaborative kitchen environment.

The role emphasizes attention to detail, HACCP compliance, and supporting efficient kitchen operations to ensure a safe, respectful workplace within a long‑term government‑backed

Qualifications

• Strong knowledge of HACCP principles and safe food handling practices.
• Three years’ experience as a Head Chef within a large catering operation.
• Strong communication skills and a collaborative, positive approach.
• Confidence working independently in a complex and changing environment.
• Good attention to detail, basic computer skills and a customer‑focused mindset.

Responsibilities

• Preparing and serving consistent, nutritious and well‑presented meals.
• Maintaining high standards of food safety, hygiene and HACCP compliance.
• Supporting the Catering Manager with efficient day‑to‑day kitchen operations.
• Training and supporting prison workers and catering staff.
• Managing stock, equipment and kitchen assets accurately and securely.
• Promoting a safe, respectful workplace and reporting risks or hazards promptly.

Skills

Strong communication

Collaborative approach

Attention to detail

Basic computer skills

Education

Certificate III in Hospitality

Commercial Cookery

Job description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Supportive and inclusive team culture
• Opportunities to build your skills and grow your career
• Meaningful work supporting the Acacia Prison community
• A safety-first workplace where everyone matters
• Access to Serco Employee Networks
• Long-term opportunities within Serco across Australia and New Zealand

Make an impact at Serco

As a Caterer at Acacia Prison, you’ll support the day-to-day delivery of safe, high-quality catering and hospitality services. You’ll work closely with the Catering team to prepare nutritious meals while meeting food safety, hygiene and operational requirements. You’ll also support and train prison workers, helping create a safe, respectful and well-organised kitchen environment. This is a practical, hands‑on role where your attention to detail and collaborative approach will make a meaningful difference every day.

As a Caterer in the Catering team, you’ll make a positive impact by:

• Preparing and serving consistent, nutritious and well‑presented meals
• Maintaining high standards of food safety, hygiene and HACCP compliance
• Supporting the Catering Manager with efficient day‑to‑day kitchen operations
• Training and supporting prison workers and catering staff
• Managing stock, equipment and kitchen assets accurately and securely
• Promoting a safe, respectful workplace and reporting risks or hazards promptly

Serco is a place for you

You Could Be a Great Fit If You Have

• Certificate III in Hospitality, Commercial Cookery or relevant trade qualification
• Strong knowledge of HACCP principles and safe food handling practices
• Three years’ experience as a Head Chef within a large catering operation
• Strong communication skills and a collaborative, positive approach
• Confidence working independently in a complex and changing environment
• Good attention to detail, basic computer skills and a customer‑focused mindset

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work‑life that comes with working at a company with long‑term government‑backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.