Catering Leading Hand

dnata catering and retail; Darwin; On-site; AUD 65,000 - 90,000; Full time

Job summary

dnata catering & retail is seeking motivated leaders to join our fast-paced production teams in Australia. This role focuses on leading and developing high-performing teams, maintaining safety standards and ensuring efficient production schedules for inflight catering.

You will train staff, monitor productivity, manage basic admin tasks, and use workplace systems and tablets to support operations. Weekend and public holiday shifts may be required as part of the recruitment process.

Qualifications

• Previous experience in a team leader or supervisory role.
• Strong communication and organisational skills.
• Comfortable using computers and workplace systems.
• Ability to work in a fast-paced environment.
• Commitment to safety, quality and customer service.
• Available to work weekends and public holidays.

Responsibilities

• Leading and supporting team members across production areas.
• Training and coaching employees on operational procedures and safety standards.
• Monitoring productivity, quality and adherence to production schedules.
• Completing flight documentation and basic administrative tasks.
• Using workplace systems, tablets and operational software.
• Supporting stock control and minimising waste.
• Identifying opportunities to improve processes and team performance.
• Ensuring compliance with food safety, quality and workplace health and safety requirements.

Skills

Team leadership

Communication

Organisational skills

Computers / workplace systems

Safety awareness

Tools

Workplace systems

Tablets

Operational software

Job description

Start your journey with dnata catering & retail, where the sky is the limit!

Part of the Emirates Group, dnata catering & retail is Australia’s leading inflight catering and retail partner. We support many of the world’s most recognised airlines, delivering award‑winning meals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.

Ready for your next career move?

We are looking for motivated leaders who thrive in a fast-paced operational environment and enjoy developing high-performing teams. This is an opportunity to expand your leadership capability, take on greater responsibility, and continue building your career with dnata catering & retail and the Emirates Group.

Key responsibilities include:

• Leading and supporting team members across production areas.
• Training and coaching employees on operational procedures and safety standards.
• Monitoring productivity, quality and adherence to production schedules.
• Completing flight documentation and basic administrative tasks.
• Using workplace systems, tablets and operational software.
• Supporting stock control and minimising waste.
• Identifying opportunities to improve processes and team performance.
• Ensuring compliance with food safety, quality and workplace health and safety requirements.

About You

• Previous experience in a team leader, leading hand, senior or supervisory role.
• Strong communication and organisational skills.
• Comfortable using computers and workplace systems.
• Ability to work in a fast-paced operational environment.
• Commitment to safety, quality and customer service.
• Availability to work shifts, including weekends and public holidays.

The Recruitment process

may include interviews, health assessments, reference and criminal history checks, verification of working rights, and any other role-specific requirements as applicable.

For more information on careers at dnata catering & retail please visit

www.dnatacateringcareers.com.au