Catering Assistant

Western District Health Service; Casterton; On-site; AUD 55,000 - 59,000; Part time

Benefits offered by this job

Salary packaging benefits

Superannuation

Free on-site parking

Flexible working arrangements

Excellent employment conditions

Job summary

Western District Health Service is seeking a Catering Assistant at Casterton Memorial Hospital. You will help prepare and serve meals, ensuring dietary needs are met and quality standards are maintained in a healthcare setting.

The role emphasises food safety, hygiene, and efficient service, with training provided to support safe, person-centred care and continuous improvement within a supportive team.

Qualifications

• Experience in food service, hospitality, healthcare, aged care, cleaning, or customer service.
• Strong customer service and communication skills.
• Knowledge of food safety, hygiene and infection control practices.

Responsibilities

• Assist with food preparation, plating and serving while meeting dietary requirements.
• Maintain high standards of food safety, hygiene, and documentation.
• Support kitchen cleaning and environmental maintenance.
• Provide respectful, person-centred service to patients, residents and visitors.
• Collaborate with team members and contribute to a positive workplace culture.
• Participate in training programs and contribute to service improvements.

Skills

Food service experience

Customer service

Food safety

Teamwork

Attention to detail

Communication

Physical fitness

Learning mindset

WDHS values

Job description

Catering Assistant - Casterton Memorial Hospital

Casterton | Hotel Services

Part Time Opportunities Available

Join a values-driven organisation making a real difference

$27.84 to $29.28 per hour + Salary Packaging Benefits + Superannuation

Deliver Quality Food Services That Make a Difference.

Are you passionate about food service and creating positive experiences for others? Join the Casterton Memorial Hospital Catering Team, where you'll contribute to the delivery of safe, nutritious meals and high-quality food services that support the health, wellbeing, and recovery of patients and residents.

This role is ideal for someone who enjoys working as part of a team, takes pride in maintaining high standards, and is looking to build or further develop their experience within a healthcare food services environment. Comprehensive training and support will be provided to help you succeed in delivering safe, efficient, and person-centred services.

What You'll Be Doing

As part of our dedicated Catering Team, you'll support the delivery of quality food services through:

Food Preparation & Meal Service

Assist with the preparation, plating, and serving of meals while ensuring presentation, quality, and dietary requirements are met for patients, residents, and consumers.

Food Safety & Compliance

Maintain high standards of food safety, hygiene, and infection prevention by adhering to organisational policies, food safety procedures, and relevant legislation while accurately completing required documentation and checklists.

Kitchen Cleaning & Environmental Maintenance

Support a clean, safe, and welcoming environment by assisting with cleaning duties throughout kitchen and food service areas and following correct chemical handling procedures and safety requirements.

Consumer-Focused Service

Provide respectful, person-centred service that supports the dignity, safety, comfort, and wellbeing of patients, residents, visitors, and community members.

Teamwork & Collaboration

Work collaboratively with colleagues, supervisors, and multidisciplinary teams while contributing positively to a supportive and respectful workplace culture.

Continuous Learning & Improvement

Participate in training programs, including food safety and chemical handling education, while contributing to service improvements and maintaining best practice standards.

Why Join Western District Health Service?

About Us

Western District Health Service (WDHS) is committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg Shire. As the region’s largest employer employing over 1000 people, we provide a comprehensive range of acute inpatient, residential aged care, and community health services, supported by a strong culture of teamwork, community connection, and excellence in rural health delivery.

We are proud to foster a diverse, inclusive, and accessible workplace for our staff, consumers, and visitors, guided by our core values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

About Casterton Memorial:

Situated in the northern sector of the Glenelg Shire and 359 Km West of Melbourne, Casterton Memorial Hospital (CMH) provides a local healthcare facility to the community of Casterton and neighbouring district – servicing a population of approx. 3,000 in its catchment area.

Our staff maintain high professional standards and participate in continuous education and personal development programs, ensuring the attention you receive as a patient, client, visitor or user of our facilities is efficient and of a high standard.

Why Casterton:

The Casterton township is nestled amongst the rolling hills and river red gums of the Glenelg River Valley, 359 Km west of Melbourne and 42 Km east of the South Australian border.

Joining the CMH team presents an opportunity to advance your career while maintaining a great lifestyle and work / life balance. You will be close to the Gariwerd (Grampians) National Park and beautiful beaches in Warrnambool, Port Fairy and Portland. CMH is also less than 45 minutes from one of Australia’s most celebrated wine regions.

To learn more about the Glenelg Shire, visit: **************************

What You'll Bring

• Experience in food service, hospitality, healthcare, aged care, cleaning, or customer service
• Strong customer service and communication skills
• Knowledge of food safety, hygiene, and infection control practices
• Ability to follow procedures and maintain accurate documentation
• Attention to detail and commitment to high standards
• Ability to work effectively both independently and as part of a team
• Reliable, flexible, and adaptable in a fast-paced environment
• Physical capability to undertake manual tasks and remain on your feet throughout a shift
• Commitment to ongoing learning and workplace safety
• Alignment with the WDHS Values of Integrity, Innovation, Collaboration, Accountability, Respect, and Empathy.

What we can offer you?

• Ability to work independently and as part of a multidisciplinary team
• Flexible working arrangements
• Generous Salary Packaging options
• Free on-site car parking
• Excellent employment conditions

Interested?

For more information, view the position description at link.

For a confidential discussion, contact Loren Hulm, Manager Corporate Services/Interim Manager of Finance Operations: ******** or *******************.

Applications close: Sunday 13th September 2026
Applications will be reviewed as received — early applications are encouraged, as the role may close once filled.

Western District Health Service and Casterton Memorial Hospital is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected. We are dedicated to transparent and equitable hiring practices that recognise the strengths, experiences and perspectives people bring from all walks of life.

We actively encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require any support or adjustments during the recruitment process, please contact our People & Culture team, we are here to ensure you can participate fully and comfortably.

All successful applicants will be required to hold (or be willing to obtain) a current NDIS Worker Screening Check. Compliance with WDHS’s immunisation and vaccination requirements is a condition of employment