Catering Services Assistant

South West Healthcare; Warrnambool; On-site; AUD 50,000 - 61,000; Part time

Benefits offered by this job

Meals & entertainment options

Professional development opportunities

Career advancement programs

Salary packaging benefits

Job summary

South West Healthcare is seeking a Catering Services Assistant on a part-time basis to support the Food Services team at the Warrnambool Campus. You will help deliver meals to patients, provide water, move trolleys, and keep areas stocked, while delivering friendly service across wards and cafés.

The role requires teamwork, reliability, and a flexible approach to a rotating roster, with duties including serving in onsite cafés and maintaining high standards of food safety and service.

Qualifications

• Ability to work as part of a team and maintain patient-focused service.
• Strong time management and clear communication under pressure.
• Friendly, professional, and flexible to a rotating roster including weekends.

Responsibilities

• Plate, present, and serve meals with care and attention to detail.
• Provide patients with water and fluid jugs.
• Transport food trolleys safely and efficiently.
• Keep wards stocked with food and supplies.
• Wash and clean equipment used in food and beverage distribution.
• Serve in onsite cafés with friendly, professional customer service.

Skills

Teamwork

Time management

Communication

Customer service

Flexibility

Education

Food safety certificate

Job description

Position overview * Employment Type: Part time (36 hours per fortnight), Ongoing * Roster: Rotating, including weekends - core sifts between 6:30am and 7:15pm * Location: Warrnambool Campus * Classification: Food and Domestic Assistant Grade 2 * Salary Range: $55,648.32 pro rata, per annum

About the role Do you enjoy being part of a team and making a real difference in peoples day? South West Healthcare (SWH) is looking for a motivated and reliable Catering Services Assistant to join our Food Services team. In this role, you will help deliver fresh, nutritious meals to patients, supporting their recovery, and wellbeing. Every meal you serve contributes to a positive experience for patients, visitors, and staff across our Warrnambool campus. As a Catering Services Assistant, you will:

• Plate, present, and serve meals with care and attention to detail
• Provide patients with water and fluid jugs
• Transport food trolleys safely and efficiently
• Keep wards stocked with food and supplies
• Wash and clean equipment used in food and beverage distribution
• Serve in our onsite cafés, providing friendly and professional customer service

Our Food Services team is welcoming, hardworking, and passionate about patient care. We work closely with hospital staff to make sure meals are delivered safely, on time, and to a high standard. You will be supported by experienced colleagues and supervisors who value teamwork, reliability, and a positive attitude.

What you bring To succeed in this role, you will:

• Work effectively as part of a team
• Communicate clearly and manage your time well
• Be friendly, patient-focused, and professional
• Be flexible to work a rotating roster, including weekends

It would be an advantage (but not essential) if you have:

• Customer service or café experience
• Barista training or experience
• A current HLTFS207C - Follow Basic Food Safety Practices certificate, or willingness to obtain one

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are As an organisation SWH prides themselves on their values; Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here. SWH is the largest health service in South West Victoria, providing acute, mental health, rehabilitation, and aged care together with an extensive range of primary and community health services across the South West catchment. SWH is the lead agency for the South West Local Health Service Network, presenting an exciting opportunity for SWH to provide strong leadership and support across the entire region. With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

Employment Terms and Conditions will be in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025-2027.

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check, where required
• Current Immunisation status

South West Healthcare is an Equal Opportunities employer and commits to Inclusion, Diversity & Equity by providing a trusting workplace that are safe, respectful and inclusive of all individuals, and that our workplaces reflect the diversity of the communities in which we operate.

We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

We are committed to The Child Safe Standards, which aim to protect children and young people.