Casual Retail Tech Advisor – Personalised Care

Singtel; Canterbury-Bankstown; On-site; AUD 34,000 - 43,000; Part time

Benefits offered by this job

25% off Optus products

Discounts with retail partners

Wellbeing support (counselling)

Job summary

Optus in Bankstown is seeking a vibrant Casual Retail Service Consultant to warmly greet customers and guide them through our range of mobile, broadband and digital options. You’ll share approachable product knowledge, uncover customer needs, and deliver personalised solutions that brighten their day.

You’ll thrive in a supportive team and help foster memorable customer moments in a welcoming store environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus in Bankstown is seeking a vibrant Casual Retail Service Consultant to warmly greet customers and guide them through our range of mobile, broadband and digital options. You’ll share approachable product knowledge, uncover customer needs, and deliver personalised solutions that brighten their day.

You’ll thrive in a supportive team and help foster memorable customer moments in a welcoming store environment.