Casual Supervisor

Four Hundred; Sydney; On-site; AUD 39,000 - 47,000; Part time

Job summary

Four Hundred, North Sydney's iconic rooftop Mexican bar, is seeking a Casual Floor Supervisor to steer our busy dining floor during service and events. You will lead shifts, coach waitstaff, manage opening and closing procedures, and work closely with the kitchen and bar teams to keep service seamless.

Availability across a casual roster, including weekends and nights, is essential. Join a bold venue backed by Tilley & Wills Hospitality Group and help deliver memorable guest experiences.

Qualifications

• Experience leading floor teams during busy service and events.
• Demonstrated ability to coach and motivate waiting staff.
• Ability to handle cash, end-of-shift reporting, and opening/closing procedures.
• Must be available across a casual roster, including weekends and nights.

Responsibilities

• Leading shifts on the floor, setting the pace and energy for the whole team
• Supporting, coaching and motivating waitstaff throughout service
• Opening and closing procedures, including cash handling and end-of-shift reporting
• Managing the floor during high-volume periods and functions, solving problems before guests notice them
• Working hand-in-hand with kitchen and bar leads to keep service seamless
• Upholding section and service standards, and stepping in wherever the floor needs a hand

Job description

CASUAL FLOOR SUPERVISOR - FOUR HUNDRED, NORTH SYDNEY

Casual | Flexible hours across a busy roster

Hola, amigo.

Four Hundred is North Sydney's favourite rooftop Mexican bar - killer margaritas, bold Latin flavours, and a rooftop perch above Greenwood Plaza that puts every guest in out-of-office mode. We're part of the Tilley & Wills Hospitality Group, an independent, multi-award-winning hospitality group with over 30 years of experience running some of NSW and SA's most iconic venues. We don't do average - we do bold concepts, great food, show-stopping events, and a team culture worth bragging about.

We're on the hunt for a Casual Floor Supervisor to help lead our floor team through busy à la carte service and events, keeping the fiesta running smoothly while our guests have the time of their lives.

What you'll be doing:

• Leading shifts on the floor, setting the pace and energy for the whole team
• Supporting, coaching and motivating waitstaff throughout service
• Opening and closing procedures, including cash handling and end-of-shift reporting
• Managing the floor during high-volume periods and functions, solving problems before guests notice them
• Working hand-in-hand with kitchen and bar leads to keep service seamless
• Upholding section and service standards, and stepping in wherever the floor needs a hand

What we're looking for:

• Current NSW RSA (RSA Marshal or Responsible Service of Alcohol Competency Card highly regarded)
• Natural leadership - someone the team wants to follow, not just answer to
• Calm, decisive and solutions-focused under pressure
• Genuine passion for hospitality and guest experience
• Availability across a casual roster, including weekends and nights

Why Four Hundred & Tilley & Wills?

• A venue with serious personality - Tulum-style vibes, incredible cocktails, and a cracking team
• Backed by a group that's been raising the bar in Sydney hospo for over 30 years
• Real career development - we grow our people, not just our venues
• A tight-knit, passionate crew who actually like coming to work