Casual Shift Leader

Guzman y Gomez Limited; Maryborough; Híbrido; AUD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Career progression

Cultural celebrations

Descripción de la vacante

Guzman y Gomez Limited in Australia is seeking a Shift Leader to lead and coach a dynamic team on fast-paced shifts, upholding food safety and quality standards and ensuring an outstanding guest experience.

You’ll drive KPIs, stay energetic under pressure, communicate clearly, and contribute to a positive work environment. Availability for mornings, nights and weekends is required, with opportunities for leadership development and crew recognition.

Formación

• Leadership experience supervising or leading a team in fast-paced hospitality, café, restaurant or retail

Responsabilidades

• Lead the Shift: keep crew motivated, organised and having fun during busy periods
• Coach & Support: help team members build skills and confidence to deliver great service
• Drive Results: help the team achieve KPIs for speed, service and sales
• Keep Standards High: ensure food safety, cleanliness, product quality and GYG standards
• Be a Team Player: jump in where needed to keep the shift running smoothly

Descripción del empleo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Key Responsibilities

• Lead the Shift: Keep the crew motivated, organised and having fun, especially when things get busy.
• Coach & Support: Help crew members build their skills and confidence while working together to deliver great service.
• Drive Results: Help the team achieve key KPIs, including speed, service and sales targets.
• Keep Standards High: Lead by example and make sure food safety, cleanliness, product quality and GYG standards are always on point.
• Be a Team Player: Jump in wherever you're needed, support the team and help keep the shift running smoothly.

What You Bring

• Leadership Experience: Previous experience supervising or leading a team in a fast-paced hospitality, café, restaurant or retail environment.
• High Energy: A positive, resilient attitude and the ability to stay calm and upbeat when things get busy.
• People Skills: You enjoy working with people, communicating clearly and helping others succeed.
• Culture Fit: A genuine passion for great food, teamwork and fast-paced fun.
• Availability: Availability to work a mix of mornings, nights and weekends is required.

What’s in it for you?

So much! Here’s just some of what you can expect when you join the GYG team:

• Flexible rosters and employment stability to help you balance work with everything else life throws your way
• Free, comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals-because who doesn’t love a GYG feed?
• Comprehensive training and ongoing support to help you succeed in your role
• Leadership development and career progression, with pathways into Assistant Restaurant Manager and beyond
• Cultural celebrations including Day of the Dead, Cinco de Mayo and more

Qualifications

RSA and First Aid certificates (or the willingness to obtain them)

Additional Information

We’re committed to providing a safe and secure environment for our team and guests. As part of our recruitment process, successful candidates will be required to provide a valid Police Check and complete employment verification.