Casual Retail Tech Sales & Service Consultant

Telstra Corporation; Nowra; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Telstra staff discounts

Flexible hours

Career growth opportunities

Training programs

Job summary

Telstra Retail NOWRA is looking for a Casual Customer Service & Sales Consultant to deliver frontline support, help customers choose products, activate services and troubleshoot basic issues. You’ll help create positive in-store experiences while upholding Telstra retail standards.

This role suits someone with strong communication, a solution-focused mindset and a drive to meet sales targets. You’ll work with the team to support store goals and enjoy perks like staff discounts and flexible hours.

Qualifications

• Customer-facing experience is preferred.
• Ability to understand customer needs and explain Telstra products clearly.
• Comfort with meeting sales targets and KPIs.

Responsibilities

• Assist customers with product selection, activation, and basic troubleshooting.
• Provide accurate information and answer questions to ensure a positive in-store experience.
• Collaborate with team to achieve store targets and deliver excellent service.
• Maintain store standards and contribute to a welcoming environment.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Telstra Retail NOWRA is looking for a Casual Customer Service & Sales Consultant to deliver frontline support, help customers choose products, activate services and troubleshoot basic issues. You’ll help create positive in-store experiences while upholding Telstra retail standards.

This role suits someone with strong communication, a solution-focused mindset and a drive to meet sales targets. You’ll work with the team to support store goals and enjoy perks like staff discounts and flexible hours.