Casual Retail Service Consultant: Tech-Savvy & Friendly

Optus Enterprise; Victoria; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

25% off Optus products

Wellbeing support & counselling

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant to join our Parkmore team. If you love helping customers and enjoy a lively retail environment, we'd love you on board.

You’ll be the face of Optus, delivering standout customer experiences, exploring our tech range, and building warm, memorable moments with shoppers. Flexible rosters and supportive teammates back you every day.

Qualifications

• Strong customer service mindset and genuine care.
• Ability to explain tech clearly to customers.
• Empathetic problem solving and integrity.
• Remain calm and respectful under pressure.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech product knowledge

Empathy

Team collaboration

Job description

Optus is seeking a vibrant Casual Retail Service Consultant to join our Parkmore team. If you love helping customers and enjoy a lively retail environment, we'd love you on board.

You’ll be the face of Optus, delivering standout customer experiences, exploring our tech range, and building warm, memorable moments with shoppers. Flexible rosters and supportive teammates back you every day.