Casual Retail Tech Advisor: Customer Service & Sales

Telstra; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

30% Telstra discounts

240+ brand offers

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

17,000 learning programs

Future Ready program

Flexible working hours

Job summary

Telstra Retail is hiring a Casual Customer Service & Sales Consultant in Penrith. You’ll assist customers with product selection, service activation, and basic troubleshooting, delivering engaging, standards-driven service in a fast-paced retail environment.

As a front-line ambassador for an iconic Aussie brand, you’ll stay informed on the latest tech, drive sales, and contribute to a positive store culture while supporting customers through their tech journey.

Qualifications

• Excellent communication skills with customers.
• Ability to tailor solutions to individual needs.
• Proven interest in achieving sales targets and KPIs.
• Willingness to learn about Telstra products and services.

Responsibilities

• Deliver Exceptional Customer Experiences: help customers find the right products and services and ensure a memorable Telstra visit.
• Be the Go-To Tech Expert: stay up-to-date with gadgets and services, offering informed guidance.
• Achieve and Excel: use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate and Contribute: work with the team to create a welcoming, supportive store environment.

Skills

Great communication

Solution-oriented

Sales driven

Learner mindset

Customer-facing experience

Job description

Telstra Retail is hiring a Casual Customer Service & Sales Consultant in Penrith. You’ll assist customers with product selection, service activation, and basic troubleshooting, delivering engaging, standards-driven service in a fast-paced retail environment.

As a front-line ambassador for an iconic Aussie brand, you’ll stay informed on the latest tech, drive sales, and contribute to a positive store culture while supporting customers through their tech journey.