Casual Retail Service Consultant — 25% Off & Flexible Rosters

Singtel; Victoria; Remote; AUD 34,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

Free counselling and support services

Flexible rosters

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant for its Parkmore team in Australia. You’ll be the face of Optus, delivering standout customer experiences with optimism and care, while helping customers explore tech products and solutions.

Build personal connections and create memorable moments in a welcoming store environment. You’ll bring empathy, initiative and strong teamwork to assist customers and contribute to a positive, inclusive atmosphere.

Qualifications

• Demonstrated ability to understand customer needs and deliver genuine support.
• Ability to explain tech concepts simply and guide customers to solutions.
• Empathy, integrity and proactive problem-solving in challenging situations.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism and care.
• Explore our range of tech products and services and explain them clearly.
• Uncover customer needs and deliver personalised solutions.
• Foster a warm, welcoming environment where customers feel supported.

Skills

Service Superpower

Tech Explorer

Problem Solving Pro

Composure Under Pressure

Team Spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant for its Parkmore team in Australia. You’ll be the face of Optus, delivering standout customer experiences with optimism and care, while helping customers explore tech products and solutions.

Build personal connections and create memorable moments in a welcoming store environment. You’ll bring empathy, initiative and strong teamwork to assist customers and contribute to a positive, inclusive atmosphere.