Casual Retail Security Officer — Path to Permanent Role

Trident Services Australia Pty; Gold Coast City; Hybrid; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Ongoing training and development

Uniforms provided

Pathways to permanent employment

All equipment provided

Job summary

Trident Services Australia is seeking casual Security Officers to join the team at Robina Town Centre. You will deliver front-line security services, assist customers, manage incidents and support centre management to maintain a safe and welcoming environment.

Responsibilities include identifying risks, reporting incidents, responding to medical and security emergencies, and de-escalating conflicts. A valid crowd controller licence, First Aid/CPR certificates, and weekend availability are

Qualifications

• A valid security licence with crowd controller function.
• Current First Aid and CPR certificates.
• Strong interpersonal and communication skills.
• Reliable and proactive approach to safety and service.

Responsibilities

• Delivering high-quality, front-line security services to ensure a safe and secure environment.
• Identifying, monitoring, and managing potential risks.
• Accurately reporting and documenting incidents.
• Responding promptly to medical and security emergencies, including handling emergency situations.
• Building and maintaining professional relationships with emergency services.
• Using conflict resolution skills to de-escalate situations when necessary.
• Offering guidance and operational support to fellow security officers.

Skills

Interpersonal skills

Clear communication

Conflict resolution

Reliability

Education

Security licence with crowd controller

First Aid and CPR certificates

Job description

Trident Services Australia is seeking casual Security Officers to join the team at Robina Town Centre. You will deliver front-line security services, assist customers, manage incidents and support centre management to maintain a safe and welcoming environment.

Responsibilities include identifying risks, reporting incidents, responding to medical and security emergencies, and de-escalating conflicts. A valid crowd controller licence, First Aid/CPR certificates, and weekend availability are