Casual Retail Leader & Volunteer Coach – Malvern

Australian Red Cross; Melbourne; On-site; AUD 33,000 - 48,000; Full time

Benefits offered by this job

Salary packaging

Health & wellbeing benefits

Employee discounts

Career development

Job summary

Australian Red Cross is seeking an Assistant Store Manager for the Malvern, South Australia location. This casual, in-store role requires flexible availability and weekend work, with the majority of time spent on customer engagement and staff coaching to drive sales and store presentation.

You will support the Store Manager, lead from the floor, and help create a welcoming environment for customers, volunteers, and the local community.

Qualifications

• Experience supervising a retail store or fashion/recycled goods environment.
• Strong sales and customer service skills.
• Ability to build inclusive, high performing teams.
• Awareness of current fashion trends and brands.
• Visual merchandising and presentation skills.
• Reliability, punctuality and flexibility to work varied shifts.
• Positive, solutions-focused attitude with high initiative.

Responsibilities

• Assist Store Manager in daily operations and lead from the floor when the Manager is away.
• Engage with customers, coach volunteers, and maintain an exceptional store appearance.
• Drive sales and deliver outstanding customer service while building a motivated volunteer team.

Skills

Retail leadership

Sales & customer service

Staff coaching

Visual merchandising

Team coordination

Job description

Australian Red Cross is seeking an Assistant Store Manager for the Malvern, South Australia location. This casual, in-store role requires flexible availability and weekend work, with the majority of time spent on customer engagement and staff coaching to drive sales and store presentation.

You will support the Store Manager, lead from the floor, and help create a welcoming environment for customers, volunteers, and the local community.