Casual Rental Sales Specialist - Upsell & Earn Incentives

Europcar; Darwin; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Casual loadings

Uncapped incentives

Training opportunities

Global brand opportunities

Same-day pay

Referral bonuses

Employee discounts

Wellbeing support

Job summary

Europcar Darwin Airport & City team is seeking a Sales & Customer Service Officer on a casual basis. You will greet customers, process rental agreements, upsell products, and drive sales while delivering outstanding service.

Join a dynamic, customer-focused team offering training, incentives, and flexible hours. This role requires a valid Australian license, strong communication, and a proactive, team-oriented mindset.

Qualifications

• Previous experience in sales, customer service or retail.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Confident using computer systems and technology.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Flexibility to work on a rotating shift roster – including weekends and public holidays.
• Valid Australian driver’s licence with a clean driving record.
• Full working rights in Australia.

Responsibilities

• Greet and assist customers in renting vehicles based on their preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries promptly and professionally with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods and note damages.
• Build strong customer relationships to encourage repeat business and referrals.
• Detail and clean vehicles to business quality standards.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Computer literacy

Fast-paced work

Job description

Europcar Darwin Airport & City team is seeking a Sales & Customer Service Officer on a casual basis. You will greet customers, process rental agreements, upsell products, and drive sales while delivering outstanding service.

Join a dynamic, customer-focused team offering training, incentives, and flexible hours. This role requires a valid Australian license, strong communication, and a proactive, team-oriented mindset.