Rental Sales Specialist (Casual) – Upsell & Service

Europcar Group; Adelaide; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Competitive hourly rate

Casual loadings

Incentives

Training opportunities

Global brand exposure

Top 30 GoodCompany award

Same-day pay

Referral bonuses

Employee discounts

Wellbeing support

Job summary

Europcar Group in Adelaide City is seeking a motivated casual Sales & Customer Service Officer to join our team. You will greet customers, process rentals, upsell add-ons, and respond to inquiries with a service-first mindset, helping to meet individual and team targets.

Flexibility is essential to cover weekends and public holidays, with training provided. A valid Australian driver’s license and a customer-focused attitude are required to succeed in a fast-paced, dynamic environment at a global

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills, with a customer-first mindset.
• Confident using computer systems and technology.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays.
• Valid Australian driver's license with a clean driving record.
• Full working rights in Australia (current and ongoing).
• A positive, proactive and team-oriented attitude!

Responsibilities

• Greet and assist customers in renting vehicles as based on their preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally, with a service first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting any damages.
• Maintain knowledge of current promotions, services, and products to assist with sales efforts.
• Build strong customer relationships to encourage repeat business and referrals.
• Detailing and cleaning vehicles to business quality standards.
• Refuel and transport vehicles.

Skills

Sales experience

Customer service

Communication

Interpersonal skills

Upselling

Job description

Europcar Group in Adelaide City is seeking a motivated casual Sales & Customer Service Officer to join our team. You will greet customers, process rentals, upsell add-ons, and respond to inquiries with a service-first mindset, helping to meet individual and team targets.

Flexibility is essential to cover weekends and public holidays, with training provided. A valid Australian driver’s license and a customer-focused attitude are required to succeed in a fast-paced, dynamic environment at a global