Dynamic Vehicle Rental Sales Associate

Europcar Group; Darwin; Hybrid; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Competitive hourly rate

Casual loadings

Uncapped incentives

Ongoing training and career develop

Job summary

Europcar Group in Darwin Airport & City is seeking a Sales & Customer Service Officer on a casual basis. You will greet customers, process rentals, upsell add-ons, and maintain vehicle condition while delivering a smooth, friendly experience.

The role is fast-paced and requires flexibility with weekend shifts; prior car rental or retail experience is preferred, and you will join a dynamic team with incentives and ongoing training.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers in renting vehicles based on their preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally, with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting any damages.
• Maintain knowledge of current promotions, services, and products to assist with sales efforts.
• Build strong customer relationships to encourage repeat business and referrals.
• Detailing and cleaning vehicles to business quality standards.
• Refuel and transport vehicles.

Skills

Sales experience

Customer service

Communication skills

Retail experience

Tools

POS systems

Job description

Europcar Group in Darwin Airport & City is seeking a Sales & Customer Service Officer on a casual basis. You will greet customers, process rentals, upsell add-ons, and maintain vehicle condition while delivering a smooth, friendly experience.

The role is fast-paced and requires flexibility with weekend shifts; prior car rental or retail experience is preferred, and you will join a dynamic team with incentives and ongoing training.