Casual Reception & Programs Coordinator

Deakin University; Geelong; On-site; AUD 60,000 - 85,000; Full time

Job summary

The University community at Deakin Burwood is seeking a casual receptionist and program support for Residential Services. The role provides high-quality customer service to residents, families, staff and external contractors, serving as a key contact for information on the residential community, events and activities.

You will handle reception and administrative tasks for Burwood residences, assist with data management in the housing system, support events and programs, and work with staff to

Responsibilities

• Provide high-level customer service/reception responses to enquiries and program support to staff and residents of Burwood residential complex, including after-hours incident response with security.
• Perform reception/administrative tasks for Burwood student residences.
• Assist in managing data within the residential housing management system.
• Promote and implement events/activities to foster a strong residential community life.
• Coordinate the residential volunteer program with Residential Services management.
• Ensure adherence to University policies, particularly OH&S and risk management.
• Assist and support other reception officers and senior staff, including the General Manager.

Skills

Customer service

Job description

The University community at Deakin Burwood is seeking a casual receptionist and program support for Residential Services. The role provides high-quality customer service to residents, families, staff and external contractors, serving as a key contact for information on the residential community, events and activities.

You will handle reception and administrative tasks for Burwood residences, assist with data management in the housing system, support events and programs, and work with staff to