Casual Reception Officer

Deakin Alumni; Geelong; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

11% superannuation

Job summary

Deakin Residential Services at Geelong Waurn Ponds Campus is seeking a casual professional to provide reception, administration and program support. The role serves residents, families, staff and contractors, sharing information about the community, events and services.

You may be a great fit if you can deliver high-level customer service, assist with data management, and support events and the volunteer program while upholding university policies on safety and risk.

Qualifications

• Reception and administration experience preferred.
• Experience in providing high-level customer service.

Responsibilities

• Provide high-level customer service and reception responses to enquiries and assist with program support for staff and residents.
• Support the management of data within the residential housing system and assist in event/program coordination.

Skills

Customer service

Job description

Located at Geelong Waurn Ponds Campus Casual Professional work HEW 4 ($52.36per hour + 11% superannuation)

The Opportunity

This casual role provides reception, administration and program support for Deakin Residential Services. It delivers high-quality customer service to current and future residents, families, University staff and external contractors. As a key point of contact for residents, it shares information about the residential community, events and activities, and refers residents to the right services.

What You Will Deliver

• Provide high-level customer service/reception responses to enquiries/requests and program support to staff and residents of Geelong residential complex, including after-hours incident response in liaison with security. Perform a range of reception/administrative tasks associated with the overall operation of Geelong student residences. Assist with the management of accurate and complete data within residential housing management system. Assist in the promotion and implementation of events/activities and programs associated with the development of a strong sense of residential community life. Assist other program support/administrative staff and Residential Services management team in the coordination of the residential volunteer programregarding appropriate activities/functions for the residential complex. Ensure the implementation of all University policies that relate to the areas for which the position is responsible, particularly those relating to occupational health and safety, risk management. Assist and support other reception officers, administrative staff and senior members of staff such as the General Manager.

You may be a great fit for this role if you can....

Applications for this position close at 11.55pmon Sunday the 15th of November.

Deakin at a Glance

Deakin is a globally recognised university committed to making a positive impact through education, research and innovation. Our success is driven by our people, and we're dedicated to creating a workplace where individuals feel supported, valued and empowered to do their best work.

We offer a collaborative and inclusive culture, opportunities for professional growth, and the flexibility to balance work and life. We welcome applications from people of all backgrounds and are committed to building a diverse workforce that reflects the communities we serve.

What We Offer

At Deakin, you'll be part of a collaborative and inclusive community that values the contributions of your casual staff. You'll have the opportunity to use your skills in meaningful work..