Casual Optical Assistant | Scone

George & Matilda Eyecare; Scone; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Attractive hourly rate

Flexible casual arrangements

On-the-job training

Family and friends discounts

Learning and development opportunities

Welcoming team culture

Australian organisation backing

Job summary

George & Matilda Eyecare Scone is seeking a Casual Optical Assistant to welcome patients, assist with eyewear choices, and support daily practice operations. No optical experience required as full training is provided.

You will bring a genuine passion for patient care, strong communication, and a friendly, professional manner. The role offers flexible casual hours and an opportunity to join a proudly Australian eyecare team in the Horse Capital of Australia.

Qualifications

• A genuine passion for patient care and customer service.
• Previous retail, hospitality, healthcare, or customer service experience.
• Ability to quickly learn new skills and develop product knowledge.
• Excellent communication skills and a warm, friendly manner.
• Positive attitude with energy, enthusiasm, and professionalism.
• Team-focused approach and willingness to support colleagues.

Responsibilities

• Greet patients and be the friendly face of the practice.
• Assist with eyewear selections and patient fitting.
• Support day-to-day operations and maintain a welcoming environment.
• Help create exceptional experiences for every patient.

Skills

Customer service

Communication

Team player

Job description

Are you passionate about helping people, building relationships, and creating exceptional customer experiences?

We're looking for a Casual Optical Assistant to join our team in Scone. If you enjoy working with people, thrive in a customer-focused environment, and want to be part of a practice that genuinely cares about its patients, we'd love to hear from you.

No optical experience? No problem. We're happy to provide full training to the right person.

Why Scone?

Known as the Horse Capital of Australia, Scone offers the perfect blend of country charm, strong community spirit, and beautiful rural surroundings. Nestled in the Upper Hunter region, Scone provides a relaxed lifestyle, affordable living, and the opportunity to build genuine connections within a welcoming community. It's a place where healthcare professionals can make a real difference while enjoying an outstanding regional lifestyle.

Why Join George & Matilda Eyecare?

At George & Matilda Eyecare, we're committed to supporting our people with the training, flexibility, and opportunities they need to thrive.

What We Offer

• Attractive hourly rate
• Flexible casual working arrangements
• On-the-job training with an experienced and supportive manager
• Family and friends discounts and benefits
• Ongoing learning and development opportunities
• A welcoming and supportive team culture
• The backing of a proudly Australian organisation

About the Role

As a Casual Optical Assistant, you'll play an important role in helping patients look, feel, and see their best.

You'll be the friendly face welcoming patients into the practice, assisting with eyewear selections, supporting day-to-day operations, and helping create a warm and welcoming environment where every patient feels valued and cared for.

What We're Looking For

We're seeking someone who brings:

• A genuine passion for patient care and customer service
• Previous retail, hospitality, healthcare, or customer service experience
• The ability to quickly learn new skills and develop product knowledge
• Excellent communication skills and a warm, friendly manner
• A positive attitude with energy, enthusiasm, and professionalism
• A team-focused approach and willingness to support colleagues
• Strong attention to detail and organisational skills

Most importantly, you'll enjoy helping people and creating exceptional experiences every day.

About the Practice

George & Matilda Eyecare Scone has proudly supported the local community for more than 30 years. The practice provides comprehensive eye examinations, prescription sunglasses, spectacle frames, contact lenses, and eye health care for the whole family.

With a strong reputation for personalised service and community connection, the team is committed to delivering industry-leading eyecare close to home.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.