Casual Optical Assistant| Forestville

George & Matilda Eyecare; Sydney; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Hourly rate

Flexible hours

On-the-job training

Mentoring

Product allowance

Discounts

Team culture

Job summary

George & Matilda Eyecare – Forestville NSW is seeking a friendly, flexible Casual Optical Assistant to support our Northern Beaches practices at Forestville, Dee Why, and Warriewood. The role focuses on patient-first care, eyewear fitting, and delivering exceptional service in a welcoming independent practice backed by a leading eyecare network.

Join a team that values More Time More Care, Clinical Independence, and patient satisfaction.

Qualifications

• Retail experience preferred, optical experience is highly regarded.
• Able to learn product knowledge quickly and communicate confidently with patients.
• Strong customer service skills and a positive attitude are essential.

Responsibilities

• Assist patients in selecting frames and lenses suited to vision, lifestyle and budget.
• Deliver personalised dispensing solutions and exceptional customer service.
• Build strong patient relationships and create memorable experiences.
• Develop product knowledge and confidently recommend eyewear options.
• Support daily practice operations and collaborate with the wider team.

Skills

Customer service

Retail experience

Optical knowledge

Team player

Flexible hours

Job description

George & Matilda Eyecare – Forestville NSW

Help Patients Look, Feel and See Their Best with More Time, More Care

At George & Matilda Eyecare, we believe exceptional eyecare starts with three simple principles: Patient First, More Time More Care, and Clinical Independence.

We're looking for a friendly, flexible, and customer-focused Casual Optical Assistant to join our Northern Beaches team. Based primarily in Forestville, you'll also have the opportunity to support our Dee Why and Warriewood practices, helping deliver exceptional patient experiences across the region.

This is a fantastic opportunity for someone who enjoys working with people, loves eyewear, and wants to make a genuine difference in their local community.

Why Join Us?

• Work in a patient-first environment where quality care matters more than rushed transactions.
• Enjoy variety and flexibility across Forestville, Dee Why, and Warriewood practices.
• Join a supportive and experienced team with opportunities to learn and develop your optical knowledge.
• Be part of a trusted independent practice backed by the support of a leading Australian eyecare network.

Benefits & Perks

At G&M Eyecare, we're committed to supporting our people and creating an enjoyable workplace where they can thrive.

On offer:

• Attractive hourly rate
• Flexible working arrangements
• On-the-job training and development
• Mentoring from an experienced and supportive manager
• Annual product allowance
• Family and friends discounts and benefits
• A welcoming, down-to-earth team culture

About the Role

As an Optical Assistant, you'll:

• Assist patients in selecting frames and lenses suited to their vision, lifestyle, and budget
• Deliver personalised dispensing solutions and exceptional customer service
• Build strong patient relationships and create memorable experiences
• Develop product knowledge and confidently recommend eyewear options
• Support daily practice operations and work collaboratively with the wider team

Skills & Experience

We're looking for someone who:

• Is passionate about Patient First care and exceptional customer service
• Has retail experience, with optical experience highly regarded
• Can quickly develop product knowledge and confidently communicate with patients
• Brings enthusiasm, energy, patience, and a positive attitude
• Enjoys working as part of a team
• Can be flexible with working hours, including weekends, public holidays, and late trade when required

About the business:

Established in 1987, our Forestville practice operates from a unique, purpose-built freestanding location in Sydney's north shore. With a passionate and experienced team of long-serving staff, we've built a reputation for delivering outstanding eyecare and exceptional value to our patients.

By combining Patient First care, More Time More Care, and Clinical Independence, we're proud to provide industry-leading eyecare while creating a rewarding and supportive workplace for our team.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.