Casual Optical Assistant | Essendon

George & Matilda Eyecare; Melbourne; On-site; AUD 33,000 - 41,000; Part time

Benefits offered by this job

Hourly rate

Flexible hours

On-the-job training

Product allowance

Discounts for family & friends

Learning & development opportunities

Team culture

Australian organisation backing

Job summary

George & Matilda Eyecare in Essendon invites applications for a Casual Optical Assistant. You will guide patients through their eyewear journey, offer expert advice on frames and lenses, and create a welcoming environment where every patient feels valued and cared for.

Join a team that values patient-first service, flexible hours, and ongoing learning. Experience in optics is highly regarded, and you will have opportunities for training and product allowances within a supportive Australian

Qualifications

• Passion for patient care and customer service.
• Retail experience in optical is a plus.
• Ability to quickly develop product knowledge and share it with patients.
• Excellent communication skills and a warm, friendly manner.
• Positive attitude and strong team spirit.
• Flexibility to work varying hours, including weekends and public holidays.

Responsibilities

• Guide patients through their eyewear journey and provide expert advice on frames and lenses.
• Create a welcoming environment where every patient feels valued and cared for.
• Help patients look, feel, and see their best with tailored eyewear solutions.

Skills

Customer service

Retail experience

Optical experience

Product knowledge

Communication

Team spirit

Patience

Enthusiasm

Willingness to learn

Flexibility

Job description

Are you passionate about helping people, love eyewear, and enjoy creating exceptional patient experiences?

We're looking for a CasualOptical Assistantto join our team inEssendon. If you enjoy building relationships, delivering outstanding customer service, and helping patients find the perfect eyewear solutions, we'd love to hear from you.

Why Essendon?

More Time. More Care. Patient First.

Are you passionate about helping people, love eyewear, and enjoy creating exceptional patient experiences?

We're looking for a CasualOptical Assistantto join our team inEssendon. If you enjoy building relationships, delivering outstanding customer service, and helping patients find the perfect eyewear solutions, we'd love to hear from you.

Why Essendon?

Located just minutes from Melbourne's CBD,Essendoncombines the convenience of city living with the charm of a well-established local community. Known for its vibrant cafés, leafy streets, excellent transport connections, and strong community feel, Essendon is the perfect place to build meaningful relationships with patients while enjoying a fantastic work-life balance.

Why Join George & Matilda Eyecare?

At George & Matilda Eyecare, we're committed to supporting our people with the training, flexibility, and opportunities they need to thrive.

What We Offer

• Attractive hourly rate
• Flexible working arrangements
• On-the-job training with an experienced and supportive manager
• Annual product allowance
• Family and friends discounts and benefits
• Ongoing learning and development opportunities
• A welcoming and supportive team culture
• The backing of a proudly Australian organisation

About the Role

As a Casual Optical Assistant, you'll play an important role in helping patients look, feel, and see their best.

You'll guide patients through their eyewear journey, provide expert advice on frames and lenses, and create a welcoming environment where every patient feels valued and cared for.

What We're Looking For

We're seeking someone who brings:

• A genuine passion for patient care and customer service
• Strong retail experience (optical experience highly regarded)
• The ability to quickly develop product knowledge and confidently share it with patients
• Excellent communication skills and a warm, friendly manner
• A positive attitude and strong team spirit
• Patience, enthusiasm, and a willingness to learn
• Flexibility to work varying hours, including weekends, public holidays, and late trade when required

Most importantly, you'll enjoy helping people and creating exceptional patient experiences every day.

About the Practice

Wood Optometrists Essendon, established in1982, has proudly provided professional eyecare services to the local community for more than 40 years. Built on a reputation of trusted service, quality care, and strong community connections, the practice continues to deliver exceptional eyecare and personalised solutions for generations of local families.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.