Casual Optical Assistant | Medioptics

George & Matilda Eyecare; Toormina; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Attractive hourly rate

Full training and ongoing support

On-the-job mentoring from an engaged,

Family and friends discounts

Job summary

George & Matilda Eyecare in Toormina is seeking a Casual Optical Assistant to welcome patients, assist with frame selections, and support daily operations in a friendly, customer‑focused environment.

No optical experience is required as full training will be provided for the right candidate. The role offers an attractive hourly rate and ongoing support within a caring, Australian team.

Qualifications

• Customer-facing roles experience is valued.
• Strong communication and interpersonal skills.
• Willingness to learn optical processes and products.
• No prior optical experience required; training provided.

Responsibilities

• Greet patients and welcome them into the practice.
• Assist with frame selections and product options.
• Support daily operations and create a welcoming environment.

Skills

Customer service

Retail experience

Communication skills

Flexibility

Job description

Are you passionate about helping people, building relationships, and creating exceptional customer experiences?

We're looking for a Casual Optical Assistant to join our team in Toormina. If you enjoy working with people, thrive in a customer-focused environment, and want to be part of a practice that genuinely cares about its patients, we'd love to hear from you.

No optical experience? No problem. We're happy to provide full training to the right person.

Why Toormina?

Located just minutes south of Coffs Harbour, Toormina offers an enviable coastal lifestyle with beautiful beaches, national parks, year-round sunshine, and a relaxed community atmosphere. Whether you're enjoying a morning walk along the coast, exploring the hinterland, or embracing the region's outdoor lifestyle, Toormina is a fantastic place to live, work, and build meaningful community connections.

Why Join George & Matilda Eyecare?

At George & Matilda Eyecare, we're passionate about supporting our people with the training, flexibility, and opportunities they need to thrive.

What We Offer

• Attractive hourly rate
• Flexible casual working arrangements
• Full training and ongoing support
• On-the-job mentoring from an experienced and supportive manager
• Family and friends discounts and benefits
• Ongoing learning and development opportunities
• A welcoming and supportive team culture
• The backing of a proudly Australian organisation

About the Role

As an Optical Assistant, you'll play an important role in helping patients look, feel, and see their best.

You'll be the friendly face welcoming patients into the practice, assisting with frame selections, supporting daily operations, and helping create a warm, welcoming environment where every patient feels valued and cared for.

What We're Looking For

We're seeking someone who brings:

• A genuine passion for patient care and customer service
• A strong background in retail, hospitality, healthcare, or customer-facing roles
• Excellent communication skills and a warm, friendly manner
• The ability to build rapport and create positive customer experiences
• A willingness to learn and develop new skills
• Strong attention to detail and professionalism
• Flexibility with working hours and schedules

Optical experience is not required. Full training will be provided for the right candidate.

Most importantly, you'll enjoy helping people and creating exceptional experiences every day.

About the business:

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.