Casual Night Shift Support Worker

The Salvation Army (SA) Prpty Trust atf Social Work; Adelaide; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Salary packaging

Entertainment benefits

Employee Assistance Program

Discounts on health & fitness

Professional development

Job summary

The Salvation Army is seeking a Casual Night Shift Support Worker in Adelaide to assist residents in 24/7 supported accommodation. You will provide compassionate, practical and emotional support during night hours, focusing on safety and wellbeing.

You will work within the Hospital Discharge Program, building trust, documenting interactions and supporting residents toward independent living. Training and a collaborative team environment are available.

Qualifications

• Certificate IV in Community Services, Alcohol and Other Drugs, Mental Health, or a related qualification.
• Experience in homelessness, crisis support or residential care.
• Trauma-informed practice understood and applied.

Responsibilities

• Build positive relationships with residents and provide practical and emotional support.
• Support residents to develop independent living skills and goals.
• Conduct wellbeing checks and respond to client needs, including crisis intervention.
• Maintain accurate case notes and documentation, ensuring safety and care standard adherence.

Skills

Compassionate

Reliable

Resilient

Independent overnight work

Calm under pressure

Strong communication

Organisation & documentation

Education

Certificate IV in Community Services (or related)

Job description

Number of Positions Available: 3

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Casual Night Shift Support Worker Adelaide, SA SCHADS Level 3

When most people are asleep, some of the most important support work is just beginning. For people experiencing homelessness, the overnight hours can be isolating, uncertain and challenging. Having a safe place to stay and someone they can rely on can make all the difference. As a Casual Night Shift Support Worker with The Salvation Army, you will help provide safety, stability and hope when it is needed most. Working within our Hospital Discharge Program in Adelaide, you will support people who are rebuilding their lives and working towards a more positive future. Through genuine connection, practical assistance and compassionate support, you will play an important role in helping residents feel safe, valued and empowered to move forward.

Why this role matters

We are seeking compassionate, reliable and resilient support workers who are available to work active overnight shifts within our 24/7 supported accommodation service. This role is primarily focused on night shift coverage, with active shifts worked between 11:00pm and 7:00am. There will also be opportunities to pick up morning shifts (7:00am to 3:00pm) and afternoon shifts (3:00pm to 11:00pm) during leave coverage. Working overnight, you will be a reassuring presence for residents, responding to client needs, conducting wellbeing checks, providing practical support and helping maintain a safe and welcoming environment. Every shift presents an opportunity to make a meaningful impact in someone's life while working alongside a passionate and supportive team. This casual position within the Hospital Discharge Program, reports directly to the Program Manager. Pay is in accordance with a SCHADS Level 3.

How you will make an impact

• Build positive and professional relationships with residents
• Provide practical and emotional support to people experiencing homelessness
• Support residents to develop independent living skills and work towards their goals
• Conduct wellbeing checks and respond appropriately to client needs
• Assist with crisis intervention and de‑escalation where required
• Maintain accurate case notes and client documentation
• Support the safety, presentation and day‑to‑day operation of the accommodation site
• Assist with transport and other practical support activities as required
• Work collaboratively with colleagues to deliver high‑quality, person‑centred support
• Create a safe, welcoming and respectful environment for all residents

What you will bring

• Certificate IV in Community Services, Alcohol and Other Drugs, Mental Health, or a related qualification
• Previous experience working within homelessness, community services, crisis support, residential care or a similar environment
• Understanding of trauma‑informed practice and the impacts of trauma
• Knowledge of the challenges faced by people experiencing homelessness
• Strong communication and relationship‑building skills
• The ability to work independently and confidently during overnight shifts
• Sound judgement and the ability to remain calm in challenging situations
• Strong organisational, documentation and time‑management skills
• A genuine commitment to person‑centred, inclusive and culturally safe practice

Required Certifications

• Current SA Driver's Licence
• Current SA Working with Children Check
• Current First Aid Certificate

What we offer

• Salary packaging benefits of up to $15,900 tax free per year
• Entertainment benefits of up to $2,650 tax free per year
• Employee Assistance Program providing confidential counselling and support
• Financial, retail and lifestyle discounts
• Discounted health and fitness memberships through Fitness Passport
• Ongoing learning and professional development opportunities
• A supportive, inclusive and values‑driven team culture
• Meaningful work that creates real impact within the community
• The opportunity to be part of an organisation committed to supporting people when they need it most

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

Why work with the Salvos

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work‑life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. Find out more.

Check out how we’re bringing some more good in the world.

Equal Opportunity & Inclusion

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.