After Hours Youth Support Worker

The Salvation Army USA Eastern Territory; City of Greater Shepparton; On-site; AUD 60,000 - 70,000; Part time

Job summary

The Salvation Army is seeking an After-Hours Youth Support Worker to join the Shepparton team. The role focuses on creating a safe, nurturing environment for young people in crisis accommodation and providing trauma-informed support, guided by the PIE framework.

This permanent part-time position offers 27.5 hours per week on-site in VIC. You'll report to the Client Services Coordinator and contribute to independent living skills, education access, and connections to housing, health and

Qualifications

• Diploma qualification in Community Services, Youth Work, Social Services or a related field.
• Experience in community services, youth services, homelessness or residential care.
• Understanding of trauma-informed practice and PIE.
• Strong communication and relationship-building skills.
• Ability to remain calm, professional and solution-focused in challenging situations.
• Current Victorian Employee Working With Children Check.
• Current Victorian Driver's Licence.

Responsibilities

• Create a safe, supportive and inclusive environment for young people in crisis accommodation.
• Build positive relationships based on respect, trust and professional boundaries.
• Support young people to develop everyday independent living skills, including cooking, hygiene, budgeting and caring for shared spaces.
• Assist residents to engage with education, employment, housing, health and community services.
• Work within the Journey to Independence Model and trauma-informed practice frameworks.
• Identify risks, respond to incidents and contribute to a safe service environment.
• Participate in handovers and collaborate closely with the broader support team.
• Provide outreach support to young people accessing the service.

Skills

Trauma-informed practice

PIE

Strong communication

Relationship-building

Calm and professional

Driver's license

Working With Children Check

Education

Diploma in Community Services/Youth Work/Social Services

Job description

Number of Positions Available: 1

About us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity. Be the person who makes a young person feel safe, supported and valued.

Why this role matters

At The Salvation Army Youth Services, we're committed to giving vulnerable young people the stability, support and opportunities they need to build brighter futures. Our Youth Services team supports young people who are homeless or at risk of homelessness through crisis accommodation, case management and therapeutic support. We work from a trauma-informed and Psychologically Informed Environment (PIE) framework, helping young people develop the confidence and life skills needed to live independently and achieve their goals. This is your opportunity to make a meaningful difference every shift.

About the role

As an After-Hours Youth Support Worker, you'll play a vital role in creating a safe and nurturing environment where young people can thrive. You'll become a trusted and consistent presence during after-hours periods, supporting young people through challenges, celebrating their achievements, and empowering them towards independence. Reporting to the Client Services Coordinator, this is a permanent part-time opportunity, 27.5 hours per week, based on-site in Shepparton, VIC.

Conditions Compensation is in accordance with SCHADS Award Level 3.

How you'll make an impact

• Create a safe, supportive and inclusive environment for young people in crisis accommodation
• Build positive relationships based on respect, trust and professional boundaries
• Support young people to develop everyday independent living skills, including cooking, hygiene, budgeting and caring for shared spaces
• Assist residents to engage with education, employment, housing, health and community services
• Work within the Journey to Independence Model and trauma-informed practice frameworks
• Identify risks, respond to incidents and contribute to a safe service environment
• Participate in handovers and collaborate closely with the broader support team
• Provide outreach support to young people accessing the service

What you'll bring

• A minimum Diploma qualification in Community Services, Youth Work, Social Services or a related field
• Experience working within community services, youth services, homelessness, residential care or a similar support environment
• An understanding of trauma-informed practice and Psychologically Informed Environments (PIE)
• Strong communication and relationship-building skills
• The ability to remain calm, professional and solution-focused in challenging situations
• A current Victorian Employee Working With Children Check
• A current Victorian Driver's Licence

What we offer

Eligible employees can access a meaningful and supportive employment experience, including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Access to EAP and wellbeing initiatives
• Generous Paid Parental leave for primary (12 weeks) & secondary carers & Purchased Leave Scheme (up to 8 weeks)
• 5 days paid leave per year to experience working in other TSA programs or activities
• Aboriginal and Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave
• Ongoing training and development opportunities
• Rewarding, purpose‑driven work that creates meaningful social impact

Equal Opportunity & Inclusion

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

About The Salvation Army

We value Integrity, Compassion, Respect, Diversity, and Collaboration. At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice. When you work with the Salvos, you help make a real difference to the community and the lives of others.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Volunteer Opportunities

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.