Medical Receptionist

Ausdocs Holdings Group; Rockhampton Regional; On-site; AUD 34,440,000 - 41,328,000; Part time

Benefits offered by this job

Flexible hours

Two Rocky central locations

Onsite training and development

Job summary

CQ Medicentre Northside and CQ Medicentre Southside are two privately owned General Medical practices providing families with medical care in a warm, inclusive environment. We are seeking a part-time Medical Receptionist to join our team at both sites, supporting front desk operations and patient flow.

You will welcome patients, manage appointments, assist with billing using TYRO, DVA, Workcover and Medicare, maintain the Best Practice database, and collaborate with a friendly team to deliver

Qualifications

• 12 months experience as medical receptionist
• Experience with Best Practice software
• Familiar with TYRO, DVA, Workcover and Medicare billing
• Commitment to patient confidentiality
• Excellent verbal communication and interpersonal skills
• Reliable and punctual

Responsibilities

• Front desk management including administration duties
• Manage patient flow: greet, answer calls, book and confirm appointments, handle accounts
• Maintain Best Practice patient database
• Process and receipt payments via TYRO, DVA, Workcover and Medicare
• Keep reception area and doctors rooms tidy

Job description

Part-time Medical Receptionist

CQ Medicentre Northside and CQ Medicentre Southside are two privately owned General Medical practices providing families with medical care in a warm, inclusive, and caring environment. We pride ourselves on building positive patient experiences, whilst delivering exceptional healthcare and contributing to a healthy community.

About The Role

We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a permanent part-time basis at both sites. Opening hours of the Practices are 8.00 am to 5.00pm Monday to Friday, and Saturday 8:30am to 12:30pm.

Your Responsibilities

• Front desk management including all administration duties
• Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
• Maintenance of the Best Practice patient database
• Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• General housekeeping and upkeep of reception area and Doctors consulting rooms

About You

You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic, and enjoy being a part of a fun and dynamic team.

Skills & Experience

• Minimum 12 months experience as a medical receptionist (ideal)
• Experience with Best Practice software (preferred)
• Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
• Comprehension of and dedication to patient confidentiality
• Exceptional verbal communication and interpersonal skills
• Reliable and punctual

Why us?

• Flexibility with working hours
• Remuneration will be variable based on experience and qualifications
• Supportive, family-friendly and inclusive team environment
• Two convenient Rocky central practice locations
• Onsite training and development will be provided