Casual Medical Receptionist

Dr Garry Buckland & Dr Alice Chang; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Dr Garry Buckland & Dr Alice Chang in Sydney CBD NSW seek a friendly front desk receptionist to manage appointments, handle phone and email enquiries, and provide general administrative support in a boutique specialist practice.

You will work with a dedicated team, cover annual and personal leave when required, and leverage Genie and Medicare systems to ensure smooth patient management and a warm, professional patient experience.

Qualifications

• Experience in a specialist surgical or medical practice.
• Genie and Medicare experience.
• Willingness to cover annual and personal leave when required.
• Excellent communication and customer service.
• Immaculate presentation and phone manner.
• Strong attention to detail and organisational skills.
• A proactive, team-focused attitude.
• Ability to work independently and self-manage.
• Commitment to ongoing learning and development.
• Remuneration based on experience.

Responsibilities

• Front desk reception management and admin support.
• Appointment scheduling and diary management.
• Phone and email enquiries handling.
• Assisting the wider team as required.
• Specialist secretarial duties and patient management.
• Working with a dedicated team of staff.
• Effective email management of enquiries to new and existing patients.

Skills

Customer service

Communication skills

Attention to detail

Organisational skills

Team-focused

Independent work

Tools

Genie

Medicare

Job description

Dr Garry Buckland & Dr Alice Chang – Sydney CBD NSW

Dr Garry Buckland and Dr Alice Chang are two highly sought-after Specialist Plastic Surgeons with a boutique private practice focused on delivering exceptional patient care and outstanding clinical outcomes. The practice encompasses services in face, breast, body, skin cancer and paediatric surgery. Every patient experience is defined by warmth, professionalism, and exceptional care.

About the role

Front desk reception management and general administration support. Appointment scheduling and diary management. Phone and email enquiries. Assisting the wider team as required. Specialist secretarial duties and patient management within a boutique private practice focused on delivering exceptional patient care.

Key responsibilities

• Front desk reception management and general administration support
• Appointment scheduling and diary management
• Phone and email enquiries
• Assisting the wider team as required
• Specialist secretarial duties and patient management
• Working with a dedicated team of staff
• Effective email management of enquiries to new and existing patients

About you

• Previous experience in a specialist surgical or medical practice
• Technically proficient, with Genie and Medicare experience
• Willingness to cover annual and personal leave coverage when required
• Exceptional communication and customer service skills
• Immaculate presentation and excellent phone manner
• Strong attention to detail and organisational skills
• A proactive, team-focused approach
• Ability to work independently and self-manage
• A supportive and collaborative team environment
• The opportunity to work within a respected specialist surgical practice
• Ongoing learning and professional development
• Attractive remuneration based on experience

If you are seeking a rewarding role within a boutique practice where patient experience and teamwork are genuinely valued, we would love to hear from you.