Boutique Medical Receptionist for Specialist Clinic

Dr Garry Buckland & Dr Alice Chang; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

Dr Garry Buckland & Dr Alice Chang in Sydney CBD NSW seek a friendly front desk receptionist to manage appointments, handle phone and email enquiries, and provide general administrative support in a boutique specialist practice.

You will work with a dedicated team, cover annual and personal leave when required, and leverage Genie and Medicare systems to ensure smooth patient management and a warm, professional patient experience.

Qualifications

• Experience in a specialist surgical or medical practice.
• Genie and Medicare experience.
• Willingness to cover annual and personal leave when required.
• Excellent communication and customer service.
• Immaculate presentation and phone manner.
• Strong attention to detail and organisational skills.
• A proactive, team-focused attitude.
• Ability to work independently and self-manage.
• Commitment to ongoing learning and development.
• Remuneration based on experience.

Responsibilities

• Front desk reception management and admin support.
• Appointment scheduling and diary management.
• Phone and email enquiries handling.
• Assisting the wider team as required.
• Specialist secretarial duties and patient management.
• Working with a dedicated team of staff.
• Effective email management of enquiries to new and existing patients.

Skills

Customer service

Communication skills

Attention to detail

Organisational skills

Team-focused

Independent work

Tools

Genie

Medicare

Job description

Dr Garry Buckland & Dr Alice Chang in Sydney CBD NSW seek a friendly front desk receptionist to manage appointments, handle phone and email enquiries, and provide general administrative support in a boutique specialist practice.

You will work with a dedicated team, cover annual and personal leave when required, and leverage Genie and Medicare systems to ensure smooth patient management and a warm, professional patient experience.