Casual Helicopter Ground Operations Associate

Surfers Paradise Helicopters; Gold Coast City; On-site; AUD 30,000 - 39,000; Full time

Job summary

Surfers Paradise Helicopters is seeking casual Helicopter Ride Attendants to join our ground operations team at the Main Beach heliport on the Gold Coast. This role supports safe, efficient passenger handling, pre- and post-flight ground operations, and guest guidance throughout the experience.

Note: this is not a flying position. It suits someone starting in aviation or currently training towards a CPL, with exposure to aircraft and procedures that build experience for future career paths.

Qualifications

• Safety-focused and able to follow procedures carefully and consistently.
• Strong team player with good communication to colleagues and guests.
• Customer-service oriented with a calm and professional manner.
• Detail-focused when around aircraft and passengers.
• Proactive in maintaining smooth daily operations.
• Reliable, punctual and well-presented.

Responsibilities

• Safely assist passengers during briefing, boarding and disembarkation in accordance with company procedures
• Support flight crew with pre- and post-flight ground operations
• Assist guests in a professional, courteous and safety-focused manner
• Ensure luggage and personal items are handled and stowed appropriately
• Maintain an organised and efficient aircraft loading process
• Work closely with front-of-house staff, pilots and other ground crew

Skills

Safety-focused

Team player

Customer-service oriented

Detail-focused

Proactive

Reliable and punctual

Job description

Surfers Paradise Helicopters is seeking casual Helicopter Ride Attendants to join our ground operations team at the Main Beach heliport on the Gold Coast. This role supports safe, efficient passenger handling, pre- and post-flight ground operations, and guest guidance throughout the experience.

Note: this is not a flying position. It suits someone starting in aviation or currently training towards a CPL, with exposure to aircraft and procedures that build experience for future career paths.