Entry-level Ramp Assistant

PHI International; Shire Of Broome; On-site; AUD 25,000 - 33,000; Full time

Job summary

PHI International in Australia invites applications for an Entry-level Ramp Assistant. This role provides full training and hands-on experience across ramp and flight activities while developing industry skills in a fast-paced aviation environment.

Reporting to the Base and Contract Manager, you will play a key role in safe and efficient ramp operations, including aircraft loading, fuel handling, passenger safety briefings, and base operations support.

Qualifications

• Excellent communication skills essential for safety briefings and team coordination.
• Strong attention to detail and commitment to safety in a fast-paced aviation environment.
• Positive attitude and willingness to learn in a hands-on ramp role.

Responsibilities

• Assist with loading/unloading of aircraft for daily operations.
• Support fuelling operations and fuel quality checks.
• Escort passengers, provide safety briefings, and load/unload passengers.

Skills

Communication

Attention to detail

Positive attitude

Willingness to learn

Job description

PHI is aglobal leader in helicopter services. In the Asia Pacific (APAC) region, PHItakes on some of the most challenging assignments in aviation to deliver high-qualityhelicopter support for energy customers and search and rescue authorities.

We are oneof the safest helicopter operators anywhere in the world, as every flight wetake is guided by our core values of Safe, Efficient, Quality, Service.

About therole

We have anexciting opportunity for an Entry-level Ramp Assistanttojoin our dynamic and growing team.

This is anideal role for someone looking to kick-start their career in aviation. Withfull training provided, you’ll gain hands-on experience across a range of rampand flight activities while developing valuable industry skills in a fast-pacedenvironment.

Reporting tothe Base and Contract Manager, you’ll join a close-knit team where you’ll playa key role in ensuring safe, efficient and smooth running of operations at thebase.

Responsibilitiesof the role include:

• Assist with the preparation andloading/unloading of aircraft for daily flight operations.
• Assist with fuelling operations,including rotors running refuelling and ensure fuel quality control andfuel sampling.
• Assist with passenger escort, safetybriefing, and loading/unloading of passengers.
• Monitor passenger behaviour andreport any safety or security concerns.
• Acceptance and manifesting ofcargo/freight.
• Handle baggage and freight inaccordance with safe manual handling practices and company procedures.
• Ensuring that all passengers arewearing lifejackets and that these are correctly fitted prior toembarkation.
• Assist with safe loading andsecuring of baggage and cargo aboard the helicopter.
• Support aircraft loadingactivities to ensure weight and balance requirements are met and freightand passengers are properly secured.
• Assist with base audits asrequired.
• Assist with base mobilisationsas required, including deployments, cyclone response, and emergencyevacuations.
• Wash, clean and polish aircrafts.
• Assist with monitoring,maintaining, and operating base ground support equipment (tugs, forklifts,fuel systems).
• Support stock control andmanagement of consumables, PPE, and other items essential to the rampattendant role.
• Confirm security of all doorsafter passenger boarding and conduct external security check of thehelicopter prior to aircraft start up.
• Conduct fire watch duties onstart and until helicopter is clear of the heliport.
• Assist in the efficientmanagement of ramp operations to ensure flights depart on time and reportreasons for delays to flight following or direct line supervisor.
• Maintain ramp FOD control andgeneral housekeeping and cleanliness in and around base/hangar to ensure asafe work and operational environment.
• Operate base support equipmentto include aircraft tug/tractor and forklift in support of daily flightoperations.
• Assist Engineering in movementand towing of aircraft.
• Perform the cleaning,inspection, certification, tracking, documentation, inventory control, andongoing management of all passenger and crew life jackets.
• Other tasks as directed by theBase and Contracts Manager.

Aboutyou:

• Excellent communication skillsand interpersonal skills
• Strong attention to detail andcommitment to safety
• A positive attitude with awillingness to learn and develop.
• Ability to work in a fast-pacedoperational environment
• Comfortable working in a hand-onoperational role.
• Hold valid rights to reside andwork in Australia.

By joiningour team, you will work in a rewarding and professional environment, with adiverse team of people sharing ideas and experiences.

We offer anemployee benefits package and access to a comprehensive wellbeing platform.

Applicationsclose Friday, 20 November 2026 PHI reserves the right to commence shortlisting and remove the jobadvertisement prior to this date.