Casual Front Desk Guest Service Pro

Oaks R Suites - Geelong; Geelong; On-site; AUD 48,000 - 67,000; Part time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Experiences

Banking & insurance

Generous leave

Wellness support

Job summary

Oaks R Suites Geelong is seeking casual Guest Service Agents dedicated to delivering outstanding guest service. You will warmly welcome guests, assist with check-ins and check-outs, and share local insights to enhance their stay.

Successful candidates will have hospitality experience, strong communication skills, and a proactive, guest-focused attitude. The role requires flexibility to work weekends and varied shifts, with competitive hourly rates in a dynamic hotel environment.

Qualifications

• Background in hotel, hospitality, or customer-facing roles.
• Excellent verbal and written communication.
• Positive, proactive approach to guest needs.
• Polished, professional presentation.
• Willing to work weekends and varying shifts.

Responsibilities

• Provide a warm reception and smooth check-in for guests.
• Communicate clearly with guests, colleagues, and stakeholders across channels.
• Process guest reservations accurately using the property management system.
• Assist guests with issues and provide personalised local recommendations.

Skills

Hospitality experience

Clear communication

Proactive service

Guest-focused attitude

Professional presentation

Flexible shifts

Job description

Oaks R Suites Geelong is seeking casual Guest Service Agents dedicated to delivering outstanding guest service. You will warmly welcome guests, assist with check-ins and check-outs, and share local insights to enhance their stay.

Successful candidates will have hospitality experience, strong communication skills, and a proactive, guest-focused attitude. The role requires flexibility to work weekends and varied shifts, with competitive hourly rates in a dynamic hotel environment.